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Garden Palace Hotel Surabaya

4.0 star property
Hotel with spa, near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Garden Palace Hotel Surabaya

Interior entrance
Exterior
Menteri Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Terrace/patio
Garden Palace Hotel Surabaya features a nightclub and puts you within a 15-minute walk of Tunjungan Plaza. Guests can be pampered with massages at the spa, and Green House, one of 3 restaurants, serves international cuisine. Other highlights include 2 bars/lounges, a health club, and a 24-hour fitness center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Bar
  • Gym
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Free babysitting
  • Health club
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center

Feel at home (6)

  • Babysitting (free)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Classic King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Classic King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Classic Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Classic Twin

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King

View from room

Superior King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Twin

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Thematic King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Thematic King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Thematic Twin

Deluxe Thematic Twin | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Thematic Twin

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royalle Club King

View from room

Royalle Club King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Royalle Club Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Royalle Club Twin

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Separate bedroom
Down duvet
Memory foam bed
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royalle Suite

Royalle Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Royalle Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Down duvet
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Menteri Suite

Menteri Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Menteri Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Down duvet
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sultan Suite

Sultan Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Sultan Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Pillow menu
Down duvet
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jalan Yos Sudarso 11, Surabaya, East Java, 60271

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.2 km
  • Submarine Monument - 5 min walk - 0.4 km
  • Grand City Surabaya - 5 min walk - 0.4 km
  • Tunjungan Plaza - 11 min walk - 0.9 km
  • Pasar Atum Mall - 3 min drive - 3.1 km

Getting around

  • Surabaya (SUB-Juanda) - 18 min drive
  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Tandes Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Zangrandi Ice Cream - ‬2 min walk
  • ‪Lontong Balap Pak Cipto - ‬3 min walk
  • ‪Nasi krawu bu umik - ‬4 min walk
  • ‪Pujasera-Plaza Surabaya - ‬3 min walk
  • ‪aCasino - ‬3 min walk

About this property

Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya features a nightclub and puts you within a 15-minute walk of Tunjungan Plaza. Guests can be pampered with massages at the spa, and Green House, one of 3 restaurants, serves international cuisine. Other highlights include 2 bars/lounges, a health club, and a 24-hour fitness center.

At a glance

DONE

Hotel size

    • 360 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured uncovered onsite self parking (IDR 60000 per day; includes in/out privileges)
    • Secured uncovered onsite valet parking (IDR 25000 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Onsite parking limited (max 10 spaces per unit)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free babysitting
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (8608 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa
  • Nightclub
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Green House - This restaurant specializes in international cuisine. Open 24 hours.
Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.
Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.
CAT Pajamas - This bar specializes in international cuisine and serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 55000.00 for adults and IDR 27500.00 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 13 costs IDR 250000 (one-way)

Parking

  • Uncovered self parking costs IDR 60000 per day with in/out privileges
  • Uncovered valet parking costs IDR 25000 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Garden Hotel Surabaya
Garden Palace Hotel
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Palace Hotel Surabaya
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Garden Palace Hotel Surabaya Powered by Archipelago

Frequently asked questions

Does Garden Palace Hotel Surabaya offer free cancellation for a full refund?

Yes, Garden Palace Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Garden Palace Hotel Surabaya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Garden Palace Hotel Surabaya?

Yes. Self parking costs IDR 60000 per day. Valet parking costs IDR 25000 per day. Parking spots may be limited. RV/bus/truck parking is available.

Is airport shuttle service offered by Garden Palace Hotel Surabaya?

Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.

What are the check-in and check-out times at Garden Palace Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Garden Palace Hotel Surabaya and nearby?

Garden Palace Hotel Surabaya has 2 bars, a nightclub, and a spa, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Garden Palace Hotel Surabaya?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Garden Palace Hotel Surabaya like?

Garden Palace Hotel Surabaya is in Surabaya Center, a short 12-minute walk from Tunjungan Plaza and 4 minutes' walk from Surabaya Plaza Shopping Mall.

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