Hotel Kocai Izamal

Property class: 2.5
Izamal hotel with outdoor pool and restaurant

Choose dates to view prices

Located near a train station, Hotel Kocai Izamal is a great choice for a stay in Izamal. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Limited hour front desk

Feel at home (6)

  • Daily housekeeping
  • Blackout drapes/curtains
  • Digital TV service
  • Free self parking
  • Netflix
  • Outdoor swimming pools

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About the neighborhood

Map
265 C. 49 Esperanza, Izamal, YUC, 97540

What's nearby

  • Centro Cultural y Artesanal - 15 min walk - 1.3 km
  • Itzamna Park - 15 min walk - 1.3 km
  • Convent of San Antonio de Padua - 15 min walk - 1.3 km
  • Kinich Kak Moo Ruins - 20 min walk - 1.7 km
  • Cenote Chihuán - 46 min drive - 34.2 km

Getting around

  • Mérida International Airport (MID) - 79 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Restaurante Zamna Izamal - ‬3 min drive
  • ‪Restaurant Café "Los Arcos - ‬4 min drive
  • ‪Restaurante Kinich - ‬3 min drive
  • ‪Flor De Izamal - ‬16 min walk
  • ‪Maria 33 - ‬16 min walk

About this property

Hotel Kocai Izamal

  • Located near a train station, Hotel Kocai Izamal is a great choice for a stay in Izamal. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Check-out time is 12:30 PM

Special check-in instructions

    • This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 9:00 AM
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Transfers

    • Train station shuttle from 7:00 AM to 6:30 PM*
    • Bus station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining

Services

  • Front desk (limited hours)
  • Virtual front desk
  • Romance packages

Facilities

  • An outdoor pool

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • No elevator (single level property)
  • Well-lit path to entrance

Room amenities

Be entertained

  • 16-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: MXN 16 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 159 per person

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Kocai Izamal Hotel
Hotel Kocai Izamal Izamal
Hotel Kocai Izamal Hotel Izamal

Frequently asked questions

Is there a pool at Hotel Kocai Izamal ?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Kocai Izamal ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Kocai Izamal ?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Kocai Izamal ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 12:30 PM.

What is there to do at Hotel Kocai Izamal and nearby?

Hotel Kocai Izamal has an outdoor pool.

Are there restaurants at or near Hotel Kocai Izamal ?

Yes, there's an onsite restaurant.

Does Hotel Kocai Izamal have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Hotel Kocai Izamal like?

Hotel Kocai Izamal is a short 18-minute walk from Centro Cultural y Artesanal and 19 minutes' walk from Itzamna Park.

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Reviews

Hotel Kocai Izamal Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was very clean, pleasant, and relaxing with perfect temperature. (6 reviews)
  • Breakfast was delicious and a highlight of the stay. (5 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

We had the place to ourselves. Pool was great, breakfast was lovely, room and bed were comfortable. Not much shower water pressure and a bit out of town, but for one night it was just fine. Best to have a car, as the are no Ubers in Izamal.
Verified review

10/10 Exceptional

Lovely, clean, Mayan-inspired rooms and a helpful team! The location is a bit out of town and I don’t recommend walking there at night due to a few reactive dogs in the neighborhood, but that’s not the hotel’s fault, just something to be aware of!
Verified review

8/10 Very good

Hotel pequeño pero muy cómodo, el personal es amable, instalaciones bien. Si me hospedo nuevamente sin dudar.
Verified review

10/10 Exceptional

Buen lugar
Verified review

10/10 Exceptional

Excelente la estancia, se descansa muy bien, muy tranquilo, se descansa muy bien
Verified review

10/10 Exceptional

El volteo es muy bonito y las instalaciones son cómodas, recomiendo el bufete de desayuno es delicioso lo recomiendo ampliamente
Verified review

8/10 Very good

La habitación toda limpia, sábanas, baño, en fin muy limpio todo, el lugar muy tranquilo y agradable, lo mejor fue la alberca por que llegamos con mucho calor y la temperatura de la alberca está ideal destacando el buen detalle que no huele a cloro, lamentablemente no probamos el desayuno por que nos fuimos muy temprano y pues en general toda la estadía fue muy muy buena, regresaríamos con mucho gusto
Verified review

8/10 Very good

La atencion del personal fue maravillosa, siempre al pendiente de nuestra estancia. Un grandioso desayuno y en general las instalaciones con el balance correcto. Como mejora podria indicar realizar fumigaciones mas recurrentes a las habitaciones y cambiar o limpiar las regaderas (literalmente la regadera) pues el agua salia muy poco, principalmente el agua caliente. La regadera mostraba signos de sarro.
Verified review

10/10 Exceptional

Muy bonito, pero apartado.
Verified review

10/10 Exceptional

Hotel 1000% recomendado, instalaciones limpias y muy agradables para despejarte y conectar con la naturaleza. Visítenlo. 🌞🌴💆‍♀️
Verified review

10/10 Exceptional

Solo un detalle con la regadera, es muy incómodo bañarse por qué sale muy poca agua de la regadera
Verified review

10/10 Exceptional

La ubicación es sencilla poco lejos del centro pero el lugar está muy limpio se siente muy seguro la alberca y todo muy limpio , las personas que atienden muy amables . Nos gustó mucho casi la parte favorita del viaje
Verified review

10/10 Exceptional

Excelente servicio, nos quedamos en habitacion para dos personas, todo muy limpio, el personal súper amable, el desayuno delicioso y las instalaciones increibles
Verified review

10/10 Exceptional

El hotel estaba limpio y la decoración linda, buena opción si buscan un hotel con estacionamiento y lo mejor, ofrecen un desayuno continental muy rico!
Verified review

10/10 Exceptional

Un lugar increíble las habitaciones son independientes comodas con temática de casa maya la piscina es muy bonita el personal fue de lo más atento el lugar esta un poco retirado del centro pero lo increíble del lugar vale mucho la pena
Verified review

10/10 Exceptional

Excelente en todo desde las habitaciones la alberca el desayuno caliente y el trato de su gente Muy recomendable
Verified review

10/10 Exceptional

El hotel muy bonito, la alberca también. El personal muy amable, definitivamente lo recomiendo y volveré. Solo un detalle, para los que padecemos de dolor de espalda, los colchones eran muy suaves, por lo demás todo muy bien y limpio.
Verified review

10/10 Exceptional

Muy bonitas las instalaciones, se duerme delicioso y todos son muy amables!!!
Verified review

10/10 Exceptional

Es un lugar unico en Izamal, mas que encantandador, fuera de lo convencional en el lugar y el trato de quienes atienden simplemente maravilloso
Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional