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Hotel Daniela

4.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Nestled close to Zermatt-Matterhorn Ski Paradise, Hotel Daniela offers a warm welcome with a breakfast buffet and two on-site restaurants. Enjoy fondue and shopping on site or unwind at the spa. With free in-room WiFi, bike rentals, and helpful staff, this upscale hotel near the train station is perfect for adventurous travelers.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Hot tub
  • Terrace
  • Garden
  • Lobby fireplace
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $258
$278 total
includes taxes & fees
May 28 - May 29

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Swiss Style Double Room

Swiss Style Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Swiss Style Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room | Flat-screen TV

Alpine Roof Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom | Free toiletries, hair dryer, towels, soap

Swiss Style Double Room Plus

10.0 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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The price is $295
$316 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 24.1 miles/38.8 km
  • Zermatt Gornergratbahn Station - 8 min walk
  • Zermatt Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Free train station pick-up

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Whymper-Stube - ‬6 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk
  • ‪Old Zermatt - ‬2 min walk

About this property

Hotel Daniela

Hotel Daniela offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with hot stone massages at the spa. A hot tub, a sauna, and a steam room are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This property enforces quiet hours from 10:00 PM to 7:00 AM
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station pick-up
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM

What to do

  • Bicycle tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1988
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally-owned & organized tours & activities
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the hot tub with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Daniela Hotel

Daniela Zermatt

Hotel Daniela

Hotel Daniela Zermatt

Daniela Hotel Zermatt

Hotel Daniela Hotel

Hotel Daniela Zermatt

Hotel Daniela Hotel Zermatt

Frequently asked questions

Does Hotel Daniela offer free cancellation for a full refund?

Yes, Hotel Daniela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Daniela?

Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Daniela?

Sorry, there's no onsite parking at Hotel Daniela.

What are the check-in and check-out times at Hotel Daniela?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Daniela and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Daniela also has a sauna and a steam room, as well as a garden.

What's the area around Hotel Daniela like?

Hotel Daniela is a short 8-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi.

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Reviews

Hotel Daniela Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many choices, including fresh fruits, ham, cheese, and local made yogurt, and exceptional service. (24 reviews)
  • The spa was luxurious, beautiful, and phenomenal with great facilities including a sauna and steam room. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Spa
Trip
Location
Chocolate
Train station
Luggage
Maps

Reviews

Verified

8/10 Very good

Amazing breakfast, loverly room and facilities
Scott, 2-night trip
Verified

10/10 Exceptional

beautiful hotel great friendly helpful staff wonderful sweet and great breakfast
Christopher, 2-night trip
Verified

10/10 Exceptional

Lovely hotel with great staff and in a good location.
Steven, 3-night trip
Verified

10/10 Exceptional

Beautiful and many small thought out details throughout the whole property. Spa was phenomenal as well.
Gustavo, 2-night trip
Verified

10/10 Exceptional

Amazing place, delicious breakfast, spa was amazing. 10/10 would recommend
Sean, 1-night trip
Verified

10/10 Exceptional

Very pleasant stay at Hotel Daniella. Close to everythinh in Zermatt and excellent service from the front desk.
Oscar, 1-night trip
Verified

10/10 Exceptional

We were exceptionally happy with our stay at Hotel Daniela. The room was a clean and comfortable blend of new renovation/modern amenities and Swiss charm. The spa was beautiful and well-appointed. Phenomenal breakfast with friendly servers. Great location that is a short walk to the city center and train station (though transit is provided by the hotel). Overall it was a great stay and we would stay here again on our next trip to Zermatt.
Jessica, 2-night trip
Verified

10/10 Exceptional

I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Christian, 3-night trip
Verified

10/10 Exceptional

Amazing! The room was incredible. The sauna and spa was luxurious. We stayed there for our anniversary and they had a special surprise for us. The staff was so friendly and helpful. Breakfast was amazing. Truly a five-star experience. Will stay here again.
Kelsey, 1-night trip
Verified

10/10 Exceptional

Beautiful and cosy

A great hotel, great breakfast, great staff, I will definitely come back
Leonardo, 1-night trip
Verified

10/10 Exceptional

This hotel was excellent in every way. The amenities were first class. Nothing was left to chance. Staff friendly and helpful. Wonderful breakfast. Comfortable rooms.
Patrick, 1-night trip
Verified

10/10 Exceptional

Hotel staff fantastic
Andrew, 1-night trip
Verified

10/10 Exceptional

Awesome place. In the center of town. Very nice staff.
David, 1-night trip
Verified

10/10 Exceptional

We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Daniella, 5-night trip
Verified

10/10 Exceptional

Such a great hotel I would definitely stay there again. The workers were so nice and welcoming!
Toby, 2-night trip
Verified

10/10 Exceptional

Beautiful room, amazing staff that gave great recommendations and was able to check in a bit earlier than scheduled which i really appreciated. 👏✌️
Oscar, 1-night trip
Verified

10/10 Exceptional

Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Brian, 1-night trip
Verified

10/10 Exceptional

A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Ambica, 1-night trip
Verified

10/10 Exceptional

Great cozy hotel. Awesome staff, wonderful breakfast and a relaxing spa. The details like the welcome board/map, flowers and a chocolate in the room were a nice touch. The free sweets and mini bar, also a nice touch. Great location and our room had view of the Matterhorn. Highly recommend this hotel.
Rebecca, 2-night trip
Verified

10/10 Exceptional

One relaxing night

This Hotel well exceeded my expectations. This started from the shuttle to and from the train station. The lady at the reception was very helpful and efficient. She provided lunch recommendation which is nice. The room was clean and modern. We shall be back the next time around.
Chi Wing, 1-night trip
Verified

10/10 Exceptional

The Hotel Daniela was a superb experience in Zermatt. The front desk staff and dining area staff were attentive and most welcoming. The room had a great comfortable bed and the bathroom and closet area and all other areas were perfect. I will most definitely recommend this property to my traveling friends.
Sue Lin, 3-night trip
Verified

10/10 Exceptional

We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Pamela, 4-night trip
Verified

10/10 Exceptional

Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
Xiaohui, 2-night trip
Verified

10/10 Exceptional

Great place, great people and great location

The place was beautiful and comfortable. We were greeted warmly by the front desk when checking in, their breakfast has many choices from fresh fruits to ham and cheese, they even has overnight oats and local made yogurt! The location of the hotel is also not far from the skiing location. We can even see a peek of Matterhorn from our room balcony.
Hearty breakfast
Fireplace at their lobby
Peek of Matterhorn
YING TSE, 2-night trip
Verified

10/10 Exceptional

We had a view of the Matterhorn from our two balconies! Very cozy chalet feel and the breakfast was great with amazing service and very friendly staff! It was close to the train and even had hotel shuttle to and from that was fast and efficient . Spa is for 18 yrs and up but this was not indicated on the Expedia site so they allows my 8 and 11 yr old in and nobody said a word . The hot tub area in not large but was cozy! Overall amazing! I’m
Jennifer, 2-night trip