Entire apartment

Jack Room BW Boutique Hotel

Property class: 2
Apartment in Central Lake

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At this apartment, you'll be within a 15-minute drive of Torch Lake.

Reviews

2.0 out of 10

Popular amenities

  • Free parking
  • Free WiFi

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About the neighborhood

Map
Central Lake, MI

What's nearby

  • Intermediate Lake - 5 min walk - 0.5 km
  • Hanley Lake - 6 min walk - 0.6 km
  • Torch Lake - 6 min drive - 6.2 km
  • Boyne Mountain - 37 min drive - 47.1 km
  • Front Street - 50 min drive - 74.4 km

Getting around

  • Cherry Capital Airport (TVC) - 52 min drive

Restaurants

  • ‪Torch Lake Cafe - ‬10 min drive
  • ‪Central Lake Tavern - ‬3 min walk
  • ‪Mammoth Distilling - ‬2 min walk
  • ‪Torch Lake Cafe - ‬13 min drive
  • ‪Classic Pizza - ‬3 min walk

About this property

Jack Room BW Boutique Hotel

  • At this apartment, you'll be within a 15-minute drive of Torch Lake.

At a glance

Property size

    • 2 apartments

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 25
    • Check-out time is 10:00 AM

Special check-in instructions

    • Guests must contact the property for check-in information
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite garage
    • Street parking available

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Reviews

Jack Room BW Boutique Hotel Reviews

2.0

6.0

Cleanliness

Reviews

Verified review

2/10 Poor

Non-existent Communication and Customer Service

Unfortunately, we ran into a situation with a sick child and had to make a last-minute change of plans. We were well aware that this was inside of the typical timeframe where adjustments to our stay could be made, but the experience we had made us feel undervalued and ignored. There was a complete failure by the host to respond to any form of communication, including multiple phone calls/messages, texts and emails. What if we had been on site, dealing with an issue in our room/unit? The total lack of response is completely unacceptable. In a customer focused industry, this was an extremely frustrating and disheartening experience.