Check-in and check-out were quick and easy. Room was bright and airy and had a comfortable single bed, wardrobe, desk and chair and plenty of storage. There were fridges, hobs, microwaves, ironing equipment and a washing machine at my disposal. The location being on Gran Via is extremely noisy, day and night. I was a bit worried that the front door to the apartment on the 4th floor was almost permanently left open and nobody on the front desk seemed to be monitoring who comes and goes beyond a cursory glance. My room within the apartment was lockable, though, so that was good.