Hotel Ambassador

Property class: 4
Pet-friendly Bern hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $170
$191 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A hotel room with a bed, a bathroom with a mirror, and a sink.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a desk with a red surface, a flat-screen TV mounted on the wall, and a large mirror.

Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Panoramic Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of the city.

Panoramic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room

A hotel room with a bed, a desk, a chair, and a large window offering a city view.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

A hotel room with a bed, desk, chair, and a small table with a bottle and glass.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Bern Natural History Museum - 17 min walk - 1.5 km
  • Bern Historical Museum - 3 min drive - 1.8 km
  • Federal Palace - 4 min drive - 1.4 km
  • Bern Town Hall - 6 min drive - 2.4 km
  • Berner Munster - 6 min drive - 2.1 km

Getting around

  • Bern (BRN-Belp) - 16 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • ‪Restaurant Dampfzentrale - ‬11 min walk
  • ‪Heitere Fahne - ‬12 min walk
  • ‪Maharaja Palace - ‬7 min walk
  • ‪Pizzaiolo - ‬5 min walk
  • ‪Sportbar - ‬13 min walk

About this property

Hotel Ambassador

  • Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 97 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

Hotel Ambassador Reviews

8.2

Very Good

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Free parking was a convenient and greatly appreciated perk at this property. (7 reviews)
  • The breakfast selection was great and the food was delicious. (4 reviews)
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Popular mentions

Location
Room
Service staff
Air conditioning

Reviews

Verified review

10/10 Exceptional

Very nice hotel, excellent location
Verified review

10/10 Exceptional

The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Verified review

10/10 Exceptional

The hotel staff were friendly. The breakfast was very good.
Verified review

10/10 Exceptional

Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Verified review

10/10 Exceptional

Professional receptionists and clean stylish hotel
Verified review

10/10 Exceptional

Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.
Verified review

8/10 Very good

Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Verified review

8/10 Very good

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Verified review

10/10 Exceptional

It was nice an clean
Verified review

10/10 Exceptional

We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Verified review

10/10 Exceptional

Very clean!
Verified review

10/10 Exceptional

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Verified review

6/10 Good

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Verified review

4/10 Fair

The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional
Verified review

10/10 Exceptional

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Verified review

10/10 Exceptional

Parking was convenient. And the voucher for public transportation in Bern was an unexpected surprise
Verified review

10/10 Exceptional

Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Verified review

10/10 Exceptional

Stayed here previously and it is very handy for the centre etc
Verified review

8/10 Very good

Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Verified review

8/10 Very good

.
Verified review

8/10 Very good

Good sold accommodations.
Verified review

10/10 Exceptional

Enjoyes staying & was relaxing.
Verified review

10/10 Exceptional

Great location. Friendly staff.
Verified review

6/10 Good

Japanese restaurant top
Verified review

10/10 Exceptional

Easy to access many different sites around Bern without needing a car.