Hotel Alex

Property class: 4
City-center Naters hotel with spa

Choose dates to view prices

Located near a train station, Hotel Alex is a great choice for a stay in Naters. Guests can be pampered with spa services at the spa. Other highlights include a terrace and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Room service
  • Meeting rooms
  • Terrace
  • Garden
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $303
$315 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A hotel room with a wooden bed, a desk, a chair, and a TV.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A compact bathroom with a white sink, two mirrors, a toilet, and a towel rack.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Room

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Suite

A hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Suite

  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Furkastrasse 88, Naters, VS, 3904

What's nearby

  • World Nature Forum - 10 min walk - 0.8 km
  • Stockalper Palace - 6 min drive - 2.5 km
  • Belalp - 15 min drive - 7.9 km
  • Blatten - Belalp Gondola - 18 min drive - 9.7 km
  • Leukerbad-Therme - 50 min drive - 53.3 km

Getting around

  • Geneva International Airport (GVA) - 136 min drive
  • Mörel Station - 8 min drive
  • Brig Station - 15 min walk
  • Brig (ZDL-Brig Train Station) - 15 min walk

Restaurants

  • ‪Romantica - ‬3 min drive
  • ‪Channa - ‬19 min walk
  • ‪Runder Brig - ‬19 min walk
  • ‪Restaurant Conti - ‬18 min walk
  • ‪Malteserkreuz - ‬4 min drive

About this property

Hotel Alex

  • Located near a train station, Hotel Alex is a great choice for a stay in Naters. Guests can be pampered with spa services at the spa. Other highlights include a terrace and a garden.

At a glance

Hotel size

    • 47 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Free offsite parking nearby

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Shopping
  • Free bicycles nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Piano
  • Golf driving range on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Alex Hotel Naters
Alex Naters
Hotel Alex Naters
Hotel Alex Hotel
Hotel Alex Naters
Hotel Alex Hotel Naters

Frequently asked questions

Does Hotel Alex offer free cancellation for a full refund?

Yes, Hotel Alex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alex?

Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Alex?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Alex?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Alex and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a picnic area. Hotel Alex also has a garden.

What's the area around Hotel Alex like?

Hotel Alex is located by the river, a short 9-minute walk from World Nature Forum.

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Reviews

Hotel Alex Reviews

8.4

Very Good

8.8

Cleanliness

6.6

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant staff were very pleasant and the buffet breakfast was enjoyed. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

6/10 Good

I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
Verified review

8/10 Very good

...........................
Verified review

10/10 Exceptional

Sensationell inklusive Wellness SPA

1A.
Verified review

10/10 Exceptional

Receptionist customer service
Verified review

8/10 Very good

No teaspoons in room or regular tea and milk.
Verified review

4/10 Fair

18.15 pm and no one at reception. Have to call someone to come over from SPA. 4* and no restaurant service in the evening. Could not figure out if invoice was already pre-paid or not, morning reception only available from 9.00 am and remote control in room not working.
Verified review

10/10 Exceptional

Personnel très accueillant : restaurant et SPA Propre confortable Utiliser le bus 1
Verified review

8/10 Very good

Freundliches Personal
Verified review

8/10 Very good

Muchas gracias por recibirnos
Verified review

4/10 Fair

- leider kriegt man auf Reklamationen keinerlei Feedback - Rezeption kaum besetzt - Hotel mit Car- Gästen - Frühstücksbuffet lässt für ein 4*Hotel zu wünschen übrig - wenig Gastfreundschaft spürbar - Zimmer waren okay, aber nur halbe Vorhänge, die nur die Hälfte der Fenster bedeckten
Verified review

10/10 Exceptional

Schönes und sauberes Hotel.

Sehr gut.
Verified review

10/10 Exceptional

Tolles Hotel

War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus
Verified review

8/10 Very good

Es ist ein praktisches Hotel ohne viel Flair und Schnörkel
Verified review

6/10 Good

Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen.
Verified review

8/10 Very good

Bien
Verified review

8/10 Very good

Leur restaurant
Verified review

8/10 Very good

Entspannung in Naters mit Aussicht

Ideal für eine Nacht und Aufenthalt im Aletschspa inklusive. Im Hotel musste eine Angestellte mit dem Koch alles alleine machen und im Restaurant gab es nur ein Menu zur Auswahl. Das Essen war gut und der Service trotz des Umstandes zufriedenstellend.
Verified review

10/10 Exceptional

War toll
Verified review

6/10 Good

War im Mai 2022 dort, das Personal ist wohl noch im Winterschlaf.
Verified review

8/10 Very good

Literie très confortable, hôtel un peu vieux mais sinon
Verified review

8/10 Very good

Sehr freundliches Personal. Hotel ein bisschen in die Jahre gekommen aber sauber und funktionell.
Verified review

8/10 Very good

Alles okay

Alles war just okay
Verified review

6/10 Good

Begeisterung geht anders.
Verified review

8/10 Very good

friendly staff, clean room, aged place...

in die jahre gekommenes Hotel. Sauber, freundliches Personal. Aber mehr als 1-2 nächte würde ich nicht bleiben
Verified review

8/10 Very good

Gutes Hotel, liegt etwas ausserhalb, gute Küche und reichhaltiges Frühstück. Spa ist auch super!! Ich übernachte gerne in diesem Haus.