More 3 than 4 star quality. Staff were generally pleasant and helpful.
If you arrive a bit early, even if a room is available they will charge for early access. This isn't typical in 4 star hotels in my experience nor is it good customer service - it costs nothing if a room is ready to allow a customer to have access slightly early, it's just a way of trying to make extra money
The hotel is a good way out which you know when booking. The bar is closed Sunday/Monday which they don't advertise, if you want a drink after a day in the city on these days they'll direct you to a local petrol station to buy your own supplies as there aren't a variety of places you can go to nearby.
My room was a bit worn, paint coming away in bathroom, panel missing below sink exposing pipework, damaged chair to desk.
Would not stay again.