We rented a two bedroom apartment. It was nice and clean. The location was excellent. Two short streets to Grand Place, and a short walking distance to Brussels' Central Station. I have no complaints about the property and its location. HOWEVER, there are several issues that need to be considered. 1) the information provided to check in is INCORRECT. It states that one will be notified 72 hours about the codes to access the property, as there is no one there in the lobby of the building. The CORRECT information which should be displayed is that you will get those codes on the date of your arrival. 2) There is a MAJOR COMMUNICATION issue. It is hard (sometimes impossible) to reach anyone in the phones numbers that are provided. Some direct you to leave a message, but there are no return calls. Others say that they are available between certain hours; however, when one calls during those hours, it is hit or miss. Most of the time is a miss. This was very frustrating, and there is no need for this issue if management addresses it properly. For instance, I had a question regarding whether all of the information that I entered was correct, as there is no message stating that all was correct and accepted OR if there were any issues. There is a statement in the contract that if one does not register properly within the 48 hours prior to arrival, one then only has 1 day of a reservation, even though one has paid for many more days. So, one needs to be sure that the info is correct.