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Iberostar Selection Albufera Playa - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Playa de Muro

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Photo gallery for Iberostar Selection Albufera Playa - All Inclusive

Indoor pool, 7 outdoor pools, pool umbrellas, sun loungers
Front of property
1 bedroom, down comforters, minibar, desk
Executive lounge
Rooftop terrace
At Iberostar Selection Albufera Playa - All Inclusive, you can unwind in the garden or by one of the 7 pools with sun loungers and pool umbrellas. Treat yourself to a spa treatment at Spa Sensations, enjoy international cuisine at one of six restaurants, or take advantage of activities like volleyball. Guests appreciate the multilingual staff and car rentals on site.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 7 outdoor pools and indoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Living room
  • Television
  • Garden
  • Terrace
The current price is $551
$614 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Double Room Single Use, Partial Sea View

1 bedroom, down comforters, minibar, desk

Premium Double Room Single Use, Partial Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Partial ocean view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room Single Use

1 bedroom, down comforters, minibar, desk

Premium Double Room Single Use

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Room, Pool View

Premium Room, Pool View | View from room

Premium Room, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, Connecting Rooms (2 Adults & 4 Children)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (2 Adults & 4 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premium Room, Connecting Rooms (3 Adults & 1 Child)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (3 Adults & 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, Connecting Rooms (3 Adults & 2 Children)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (3 Adults & 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Double Room (Star Prestige | Side Sea View)

View from room

Double Room (Star Prestige | Side Sea View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
TV
Renovated in 2023
Down duvet
Separate bedroom
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Connecting Rooms (2 Adults & 2 Children)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (2 Adults & 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room, Balcony, Executive Level (Star Prestige)

Double Room, Balcony, Executive Level (Star Prestige) | View from room

Double Room, Balcony, Executive Level (Star Prestige)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Connecting Rooms (2 Adults & 3 Children)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (2 Adults & 3 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Premium Room, Connecting Rooms (4 Adults & 2 Children)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (4 Adults & 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premium Room, Pool Access (Sharing Pool)

Premium Room, Pool Access (Sharing Pool) | View from room

Premium Room, Pool Access (Sharing Pool)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room, Garden View

Premium Double Room, Garden View | View from room

Premium Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room, Sea View

Premium Double Room, Sea View | View from room

Premium Double Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room

1 bedroom, down comforters, minibar, desk

Premium Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, Connecting Rooms (3 Adults & 3 Children)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (3 Adults & 3 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premium Room, Connecting Rooms (4 Adults)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (4 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, Connecting Rooms (4 Adults & 1 Child)

1 bedroom, down comforters, minibar, desk

Premium Room, Connecting Rooms (4 Adults & 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Premium Double Room, Partial Sea View

1 bedroom, down comforters, minibar, desk

Premium Double Room, Partial Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 27 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Exterior

Iberostar Waves Alcudia Park

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 524 reviews
The price is $433
$484 total
includes taxes & fees
Aug 22 - Aug 23
Iberostar Waves Alcudia Park
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About the neighborhood

Map
Avenida Albufera S/N, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Playa de Can Picafort - 4 min drive - 4.3 km
  • Alcúdia Beach - 7 min drive - 5.6 km
  • Hidropark - 9 min drive - 7.0 km
  • Alcúdia Port - 10 min drive - 8.1 km

Getting around

  • Palma de Mallorca Airport (PMI) - 55 min drive
  • Muro Station - 22 min drive
  • Sa Pobla Station - 23 min drive
  • Llubi Station - 30 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Iberostar Selection Albufera Playa - All Inclusive

Iberostar Selection Albufera Playa - All Inclusive is a great choice for your beach stay in Muro, putting you near activities like snorkeling and windsurfing. There's plenty of fun with the 7 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Buffet Mistral, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a poolside bar, and a fitness center.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet meals and snacks included

Languages

Dutch, English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 360 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Free offsite parking within 66 ft

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • On the beach
  • Volleyball
  • Pool table
  • Bicycle tour information
  • Horse riding nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Bicycle on site
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1992
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 7 outdoor pools
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Spa Sensations has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Buffet Mistral - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tamarindos - This restaurant specializes in international cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Nopal - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Martinete - This theme restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.
Kyknos - This theme restaurant specializes in Greek cuisine and serves dinner only. Reservations are required. Open select days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Safes in guestrooms can be used for EUR 3 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/2709

Also known as

Iberostar Albufera Playa
Iberostar Albufera Playa Hotel
Iberostar Albufera Playa Hotel Muro
Iberostar Albufera Playa Muro
Iberostar Albufera Playa Hotel Playa De Muro
IBEROSTAR Albufera Playa Playa De Muro, Majorca
Iberostar Hotel Albufera Playa
Iberostar Hotel Albufera Playa
Iberostar Albufera Playa Playa De Muro
HELP_OUTLINE

Frequently asked questions

Does Iberostar Selection Albufera Playa - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Selection Albufera Playa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Selection Albufera Playa - All Inclusive?

Yes, there are 7 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Iberostar Selection Albufera Playa - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Selection Albufera Playa - All Inclusive?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Iberostar Selection Albufera Playa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Iberostar Selection Albufera Playa - All Inclusive and nearby?

Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. Iberostar Selection Albufera Playa - All Inclusive also has 2 bars, a waterslide, and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Iberostar Selection Albufera Playa - All Inclusive?

Yes, there are 6 onsite restaurants, featuring alfresco dining and international cuisine.

Does Iberostar Selection Albufera Playa - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Iberostar Selection Albufera Playa - All Inclusive like?

Iberostar Selection Albufera Playa - All Inclusive is a short 4-minute walk from Playa de Muro and 4 minutes' walk from Es Comú.

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Iberostar Selection Albufera Playa - All Inclusive Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Location
Entertainment

Reviews

10/10 Exceptional

Perfect hotel for family. Best all inclusive we’ve ever stayed at. Great food, wonderful staff, perfect activities and location!
Christine, 4-night trip

10/10 Exceptional

Excellent time here, the staff were helpful at all times and the activities within the resort were lots of fun!
Marilyn, 6-night trip

8/10 Very good

Good location friendly staff 😊😊😊😊
arunas, 6-night trip

10/10 Exceptional

Lovely place, wonderful staff!
Vanderley Romao Da Silva, 8-night trip

10/10 Exceptional

Wonderful family hotel. The complex is with multiple pools. My child was never got bored during our 5 days stay.
Jihye, 4-night trip

10/10 Exceptional

Excellent, one of the best value for money hotels I've ever been to… very beautiful and we had a great time, our child loved the programs!!!Léa
tucsek, 5-night trip

10/10 Exceptional

I love the area the beach in front of the hotel the people that works there the food and the night shows. overall is a great place to stay.
JOSE MANUEL, 6-night trip

8/10 Very good

Goodbut loud kids

This is a great resort with good food and many restaurant choices. Was disappointed that the beach is public and crowded. There were Lots of children, loyd sometimes
Cynthia, 3-night trip

6/10 Good

Family Trip

Hotel was nice but the food situation was not great. There were restaurants but we were unable to get reservations as they were full the entire time we were there (4 nights) so we were forced to eat the buffet for every meal which was ok for 1 or 2 meals but not 3 meals a day for 4 days.
Kristen, 4-night trip

8/10 Very good

Kids,kids running everywhere/ when getting food at restaurants- hold your plates tight as parents don’t care. Kids yelling at the beach all day…. Not a place to relax
Maria, 5-night trip

10/10 Exceptional

Overall fantastic experience. We have stayed in multiple locations such as Dubai, Turkey and USA. In terms of value for money this was by far the best. The food was very tasty and lots of healthy options. The room and 24hr cafe was great too. Very clean and modern. Even the private beach was perfect as not to many people and its not to much of a walk from the hotel. I will be staying here again in future. One slide downside would be gym could be made bigger and the spa is not that great.
omar, 5-night trip

10/10 Exceptional

We loved everything about this all inclusive resort. The food, the property grounds, the beach, but the main star of this resort is THE STAFF.. THANK YOU!! we had the best of the best here. We should be back. Last but not least, please change the outdated television in the rooms.!! No smart TV is not acceptable these days. See you guys soon
Dina, 1-night trip

2/10 Poor

The walls are so thin we could hear everything the family next to us was saying. We could even hear their footsteps. (Im sure they could hear us too). Also the tv didnt work.
Samuel, 1-night trip

10/10 Exceptional

"Wow! Our stay at the all-inclusive resort was absolutely fantastic! From the moment we arrived, we were treated like royalty. The staff were incredibly welcoming and attentive, always ready to assist with a smile. The food was out of this world! With a variety of dining options to choose from, including international cuisine and local specialties, every meal was a culinary delight. The buffet spread was especially impressive, offering an array of fresh, flavorful dishes to satisfy any palate. Activities and entertainment were plentiful, catering to guests of all ages. nightly shows and live music, there was something for everyone to enjoy. Plus, the kids' club kept the little ones entertained while parents relaxed and indulged in some well-deserved R&R. Overall, our experience at the all-inclusive resort exceeded all expectations. It was the perfect blend of luxury, relaxation, and fun, making it an unforgettable getaway. We can't wait to return!"
Carlos, 2-night trip

8/10 Very good

Highly recommend! Loved our stay!

We spent a lovely long weekend at Iberostar Selection Albufera Playa. ROOM: We booked a shared pool room but didn’t get what we paid for (the room was near the shared pool but not in front of it which isn’t the same experience) so we asked to change and the reception team was very quick to offer a better room with a balcony which was great! POOLS: there’s a few pools spread around the resort, all great for different moments of the day. Our 3 year old daughter had a blast on the Kids pools with slides and mini disco at the end of the day. FOOD: The food was really good, the buffets had such a great variety - lots of fruits, salads, vegetables, deserts, and many different main options: paella, meat, any thing you would want. We tried the 3 restaurants: Greek and Mexican were very nice! The Spanish one was recommended to be the best one, but although the setting of siting outside under trees listening to great live music, the food was disappointing. Drinks in general were great, lots of options behind the bars at all times. ENTERTAINMENT: the entertainment was such a great surprise! There’s lots of activities throughout the day for all ages; in the evening there’s also a show/presentation (band playing 80s, a group of dancers performing songs from Adam’s Family, rock band)
Laura, 3-night trip

8/10 Very good

Wonderful

Second time at a Iberostar. It is a great place. All workers there are helpful, seem happy and work well together. You must treat them well. Very comfortable. I would come again. So relaxing. Food was good. But here are some comments - room was a little small. No room for 2 suitcases. We had to use the desk. No waste paper basket in main room ( one could fit under the bedside table.) Because of structure of desk we cold not stow things under desk. Perhaps more shelves, or hooks. - we wanted to explore the island but you had little info about it. The one person there could sell us a boat trip but we would have to take city bus to next town! We went walking outside and found a travel agent not related to your hotel. We could get a bus there for tour of caves ( and other places if we wanted) We did this …it made us enjoy our time at Iberostar even more being able to do this. Consider more help in tours - I was on roof with star prestige. Lovely but often all chairs were occupied with towels /possessions being saved. Perhaps a notice not to do this so all could enjoy
Jean, 5-night trip

6/10 Good

Let’s start with the good stuff : - the food is excellent, in quality and variety, especially the buffet. - the staff are very nice, friendly and professional. Special thanks to the people working in restaurants and the animation team. Small issue was with the house keeping which do our room a bit late (usually after 3pm), probably short stuffed, not the ones to blame. What I didn’t like about the hotel: - the hotel provides you with a water carafe which you have to fill each time from a common water dispenser and it’s terribly slow so at night times you have to do the line. If you wake up in the middle of the night thirsty then it’s an issue. It’s good to be eco conscious but making money out of that by selling a small reusable « plastic » bottle for 4.90 doesn’t seem so ethical. Walking around the hotel you can see that everyone has it. - we booked a premium room which has nothing premium but a convertible couch which is non confortable at all. -at the check-in we have been told that there is a nice rooftop pool with an amazing view but we found out when we were heading up there that you need to pay extra fees (star prestige or something) to get access to some parts of the hotel including that. Ps: when I pay for an all inclusive, I expect to have 3 meals per day, if the check-in is at 3 and the check-out is at 11 then you can’t have that.
Amen Allah, 7-night trip

10/10 Exceptional

Dejligt sted

Dejligt sted.
Torben, 4-night trip

10/10 Exceptional

Tout est bien, le personnel, la nourriture…l’animation Seul bémol les chambres un peu étroites même si les salles de bain sont grandes. Les transats de la plage m’appartiennent pas à l’hôtel et sont payants
youness, 5-night trip

10/10 Exceptional

YOUNGHOON, 2-night trip

8/10 Very good

Tobias, 7-night trip

10/10 Exceptional

Alucinante

Hacía tiempo, por no decir nunca, que visitaba un hotel sin tener ni un reclamo de nada. Atención exquisita desde las recepción con Antonio y sus compañeros, gente de barra como Raquel (una crack de los mojitos) y cómo lo dan todo por la noche q están a tope. Shows de los mejores q he visto, una banda de rock alucinante con buena música nostálgica. 5 estrellas no es suficiente para valorar lo bien q lo hemos pasado.
Rosana, 1-night trip

8/10 Very good

Angenehme Location, herzliches Personal, tolle Buffetsuswahl, super Eisdiele
Judith Maria, 7-night trip

10/10 Exceptional

Charlotte Lucy, 7-night trip

10/10 Exceptional

Nice place, easy and convenient
Adrian, 9-night trip