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The Richmond Hotel

2.0 star property
Property in Torquay

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Photo gallery for The Richmond Hotel

Beach
View from property
Lobby
Miscellaneous
Exterior
At the heart of Torquay City Centre, The Richmond Hotel offers a warm welcome with multilingual staff and free WiFi in public areas. Previous guests have appreciated the attentive 24-hour front desk.

Reviews

6.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • 43 smoke-free guestrooms
  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Multilingual staff
The current price is $41
$50 total
includes taxes & fees
Jun 24 - Jun 25

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View | 1 bedroom

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite | 1 bedroom

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Ensuite, Sea View

View from property

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite | 1 bedroom

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Iron/ironing board
Wardrobe or closet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | 1 bedroom

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Iron/ironing board
Wardrobe or closet
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite | 1 bedroom

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Iron/ironing board
  • 15 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible | 1 bedroom

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 30 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Economy Double Room, Ensuite

1 bedroom

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

View from property

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite | 1 bedroom

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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  • Air conditioning
4.8 out of 10, 185 reviews
The price is $37
$53 total
includes taxes & fees
Jun 24 - Jun 25
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About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Inner Harbour - 11 min walk - 1.0 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 43 min drive
  • Paignton Station - 13 min drive
  • Torquay Station - 14 min walk
  • Torre Station - 16 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Loungers Visto Lounge - ‬8 min walk
  • ‪Bistrot Pierre - ‬8 min walk
  • ‪Subway - ‬6 min walk
  • ‪Appleby's - ‬2 min walk

About this property

The Richmond Hotel

When visiting Torquay, The Richmond Hotel is a great choice to consider. Guests can keep active with nearby scuba diving.

Languages

Arabic, English

More about this property

VISIBILITY

At a glance

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite self parking (GBP 10 per night)
    • Onsite parking limited

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

What to do

  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Multilingual staff
ROOM

Room amenities

More

  • Weekly housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of GBP 100 will be collected before check-in

Parking

  • Self parking costs GBP 10 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
This property is professionally cleaned.

Also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Richmond Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Richmond Hotel?

Yes. Self parking costs GBP 10 per night. Parking spots may be limited.

What are the check-in and check-out times at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at The Richmond Hotel and nearby?

Have fun with nearby activities like sailing, scuba diving, and windsurfing. Additional recreation nearby includes birdwatching.

What's the area around The Richmond Hotel like?

The Richmond Hotel is a short 10-minute walk from Princess Theatre and 11 minutes' walk from Torre Abbey Sands.

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The Richmond Hotel Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.8/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Popular mentions

Room
Bathroom
Service staff
Bed
Location
Lobby
Parking
Shower
Elevator

Reviews

2/10 Poor

I was s bit worried staying there as a single traveller
Yvonne, 1-night trip

2/10 Poor

Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.
Matt, 2-night trip

2/10 Poor

They can improve but need to be honest

no information on refurbishment work about the property
Madhan, 1-night trip

6/10 Good

hotel is old and i think it needs a complete refurb
Marek, 1-night trip

8/10 Very good

The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Carmen, 2-night trip

2/10 Poor

I was shown to room 34. The room was terrible and I’m not even being dramatic, stains all over the carpet, broken/chipped furniture, the balcony door was broken and filthy all across and on the frame, you couldn’t even open it, the bedding was supposedly clean however had a big stain on it and no mattress protector. I went to reception to complain which I never do, I was assured the room was clean however was still offered a new room rm 38 which again had stains all over the carpet the balcony door was filthy you could see broken handprints all over the area by the handle, again the furniture was chipped/broken. The accommodation is in severe need of renovation and staff to have training in customer service. The faults were so bad I didn’t feel comfortable or safe to stay here so I had to book alternative accommodation elsewhere. I highly recommend people DO NOT stay here, I was promised by the manager Ahmed I would get a refund he would approve which he didn’t, overall terrible experience and did ruin my holiday.
Rosie, 1-night trip

6/10 Good

I don't recommend this place
Razvan, 1-night trip

8/10 Very good

Basic but worked for me.

Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
TOM, 1-night trip

10/10 Exceptional

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Kirsty, 2-night trip

4/10 Fair

Very cheap, very old and basic. Ok for a night

It is ok for a night. It is very basic so if you are looking for a cheap deal is ok. Disappointed with the water temperature in the shower. Was a bit cold for me.
Ramon, 1-night trip

2/10 Poor

The service at this place is terrible. The staff are unavailable. It’s so frustrating. The neighborhood is beautiful. The place is walkable to and from the train station.
Sandrah, 3-night trip

6/10 Good

Overnight stay

Room was what we paid for - cheap and cheerful. Nothing special. Windows were filthy but the view was great. Leaving the windows open meant it was very noisy. We were next to the stairs so also heard everyone coming and going. Mattress was old and springy.
Beverley, 1-night trip

2/10 Poor

This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
Kirsty, 1-night trip

6/10 Good

On arrival told where we were staying went to the room no curtains went back oh we will move you and we have upgraded your room oh thankyou, new room no bulbs in bedside light singular only one double socket in room hmm wont be going back
Nigel, 1-night trip

2/10 Poor

I didn’t stay I handed the key back
Kerry, 1-night trip

2/10 Poor

The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
Simon, 1-night trip

2/10 Poor

We had a terrible experience. The windows did not open and were unclean. The carpet was unclean too. The beds had one pillow per person with no headboards on the bed. We had no towels and were told they were waiting on the towels - we got these just before checkout. Overall an unpleasant experience.
Niaz, 1-night trip

4/10 Fair

The room has wooden bunk beds but they are very old and weak made noise every time when the children moved . The shower was broken and leaking unable to used it . No towels provided until I asked for it , we’ve been family of 4 two towels only for all !! The are no socket near to the bed struggling to charge the phones or using my CPAP machine as I have sleep apnea.
Rami, 1-night trip

4/10 Fair

The room has wooden bunk beds but they are very old and weak made noise every time when the children moved . The shower was broken and leaking unable to used it . No towels provided until I asked for it , we’ve been family of 4 two towels only for all !! The are no socket near to the bed struggling to charge the phones or using my CPAP machine as I have sleep apnea.
Rami, 1-night trip

2/10 Poor

dirty

Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left. very tired with a lift that sounds like it will explode when doors closing. hard to find any staff Dont waste your money staying here!
Jason, 2-night trip

2/10 Poor

AVOID AVOID AVOID! Rip Off. Dirty. No service.

AVOID AVOID AVOID!!! This hotel is a building site that hasn't seen a cleaner for months. Please read more on TA if in doubt! The first room we got offered had no curtains, a dirty bath full of hair, and had a strong paint smell. The second had a burnt bed, holes in the sheets, and a filthy carpet. We did NOT stay and I suggest you dont even book. You pay on site so can't get a refund through hotels.com. We spent an hour on the phone with 'customer services' only to be told their policy required them to escalate the issue to 'the management' . 2 days later our refund request was declined for no reason. A total rip off, they know everybody would request a refund through this portal hence they take your cash on site. AVOID AVOID AVOID
Vera, 1-night trip

2/10 Poor

nick, 1-night trip

4/10 Fair

Stephen, 1-night trip

10/10 Exceptional

Clive, 1-night trip

2/10 Poor

This hotel is extremely run down, the reception area resembles a building site, reception was never manned. No towels available and television not working in one of our rooms. Avoid
Andrew, 1-night trip