Iberostar Selection Playa de Palma

5.0 star property
Luxury beach hotel with spa, near El Arenal Beach

Choose dates to view prices

Located near Iberostar Selection Playa de Palma, this luxury eco-certified hotel offers a serene escape. Unwind at the poolside bar or indulge in rejuvenating treatments like facials and massages at Spa Sensations. With an outdoor tennis court, 3 bars, and high-speed WiFi connection available to all guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is $184
$205 total
includes taxes & fees
Feb 11 - Feb 12

Why we love this property

Sandy beach getaway
Discover coastal bliss at this hotel with direct beach access. Nearby adventures include sailing, snorkeling, and windsurfing.
Spa serenity
Luxurious spa treatments, facials, and massages nurture the body at this hotel. A sauna, steam room, and fitness space complete the wellness journey.
Luxury beach style
The striking poolside restaurant combines luxury with curated decor. This hotel delivers a sophisticated beach experience for discerning travelers.

Room options

Available filters for rooms
Showing 17 of 17 rooms

Double Room, Balcony, Partial Sea View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bathrobes
Eco-friendly toiletries
  • Partial sea view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, Balcony, Pool View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bathrobes
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, Sea View (Star Prestige)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Club Lounge
LCD TV
Hair dryer
Bathrobes
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Double Room Single Use, Pool View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bathrobes
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Family Room, Pool View (2 Adults & 1 Child)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Double Sofa Beds

Family Room, Pool View (2 Adults & 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Junior Suite, Sea View (Star Prestige)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Club Lounge
LCD TV
Sofa bed - single
Hair dryer
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, Sea View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Sofa bed - double
Hair dryer
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Sofa bed - double
Hair dryer
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, Sea View (Single Use)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Sofa bed - double
Hair dryer
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, Sea View (Star Prestige, Single Use)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Club Lounge
LCD TV
Eco-friendly toiletries
Hair dryer
  • Sea view
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

Family Room, Balcony, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bathrobes
Eco-friendly toiletries
  • Sea view
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Junior Suite, Sea View (Star Prestige, Single Use)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Club Lounge
LCD TV
Sofa bed - double
Eco-friendly toiletries
  • Sea view
  • 42 sq m
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Garden view
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bathrobes
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle Marbella, 36, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 3 min walk - 0.3 km
  • Palma Aquarium - 16 min walk - 1.3 km
  • La Porciuncula Church - 17 min walk - 1.5 km
  • Hipotels Convention Centre - 19 min walk - 1.6 km
  • Platja de Can Pastilla - 5 min drive - 2.1 km

Getting around

  • Palma de Mallorca Airport (PMI) - 11 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive
  • Marratxi Poligon Station - 17 min drive
  • Marratxi Pont d Inca Nou Station - 18 min drive

Restaurants

  • ‪Casa Leone - ‬6 min walk
  • ‪Restaurante Tabana - ‬4 min walk
  • ‪El Patio - ‬1 min walk
  • ‪Restaurante Tabana - ‬4 min walk
  • ‪Los Cominos - ‬7 min walk

About this property

Iberostar Selection Playa de Palma

Iberostar Selection Playa de Palma is a great choice for your beach stay in Palma de Mallorca, putting you near activities like snorkeling, windsurfing, and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Restaurante Playa Blanca serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
    • This property offers 1 outdoor pool for all guests. Guests booked in Star Prestige rooms have exclusive access to 1 additional outdoor pool.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 25 per day)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Tennis
  • Beach access
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Spa Sensations has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures.

Dining

Restaurante Playa Blanca - This buffet restaurant serves breakfast and dinner.
Mar Blau - This poolside bar serves light fare only. Open daily.
Bar Salón - Onsite bar. Open daily.
Bodega Playa Blanca - Onsite wine bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Parking

  • Self parking costs EUR 25 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/2520

Also known as

Iberostar Royal
Iberostar Royal Hotel
Iberostar Royal Hotel Playa Palma
Iberostar Royal Playa Palma
Royal Iberostar
Iberostar Playa De Palma
Iberostar Royal Playa De Palma Hotel Playa De Palma
Iberostar Royal Playa De Palma Majorca
Iberostar Royal Aparthotel
IBEROSTAR Playa Palma Aparthotel
IBEROSTAR Playa Palma
Iberostar Playa Palma Hotel
Iberostar Royal Playa de Palma
Iberostar Selection Playa Palma Hotel Playa de Palma
Iberostar Selection Playa Palma Hotel
Iberostar Selection Playa Palma Playa de Palma
Iberostar Selection Playa Palma
Hotel Iberostar Selection Playa de Palma Playa de Palma
Playa de Palma Iberostar Selection Playa de Palma Hotel
Hotel Iberostar Selection Playa de Palma
Iberostar Selection Playa de Palma Playa de Palma
Iberostar Playa de Palma
Iberostar Royal Playa de Palma
Iberostar Selection Palma
Iberostar Selection Palma
Iberostar Selection Playa de Palma Hotel

Frequently asked questions

Does Iberostar Selection Playa de Palma offer free cancellation for a full refund?

Yes, Iberostar Selection Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Selection Playa de Palma?

Yes, there's an outdoor pool.

Are pets allowed at Iberostar Selection Playa de Palma?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Selection Playa de Palma?

Yes. Self parking costs EUR 25 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Iberostar Selection Playa de Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Iberostar Selection Playa de Palma?

No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.

What is there to do at Iberostar Selection Playa de Palma and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Iberostar Selection Playa de Palma also has 3 bars and a sauna, as well as a steam room.

Are there restaurants at or near Iberostar Selection Playa de Palma?

Yes, Restaurante Playa Blanca offers poolside dining.

Does Iberostar Selection Playa de Palma have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Iberostar Selection Playa de Palma like?

Iberostar Selection Playa de Palma is a short 3-minute walk from Playa de Palma and 18 minutes' walk from La Porciuncula Church.

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Reviews

Iberostar Selection Playa de Palma Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Property conditions & facilities

What guests liked

  • The breakfast buffet was plentiful, varied, and exceptional with many options and delicious food. (15 reviews)
  • The property's beach location was excellent, with many guests praising the easy access to the beach and stunning sea views. (11 reviews)
  • The spa was relaxing, pleasant, and offered a delightful experience with private reservations for sauna and jacuzzi. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Beach
Food
Breakfast
Location
View
Spa
Restaurant
Balcony

Reviews

4/10 Fair

Wrong marketing. And arrogant staff.
Biret Mailèn, 2-night trip

10/10 Exceptional

Wir hatten einen rundum wunderbaren Aufenthalt im Iberostar und können das Hotel uneingeschränkt weiterempfehlen. Besonders zufrieden waren wir mit dem Gesamtpaket: Das Zimmer war modern, sehr sauber und ruhig – perfekt zum Entspannen nach langen Spaziergängen. Die Ausstattung des Hotels ist hochwertig, durchdacht und gepflegt, man merkt sofort den hohen Qualitätsanspruch. Ein echtes Highlight war jedoch das Personal: durchweg freundlich, aufmerksam und herzlich, ohne aufdringlich zu sein. Man fühlt sich vom ersten Moment an willkommen und wertgeschätzt. Auch die Lage direkt am Meer ist ideal – perfekt für Spaziergänge, Bewegung und gleichzeitig Erholung. Das Essen war abwechslungsreich, frisch und auf hohem Niveau. In Summe: ein Hotel, in dem man sich sofort wohlfühlt und gerne wiederkommt. Vielen Dank für diesen tollen Aufenthalt!
Boris, 4-night trip

10/10 Exceptional

Everything was top of the line. Supper courtious staff, beautiful hotel, and great food.
Alan, 7-night trip

8/10 Very good

The service upon arrival with drinks and snack was nice. Porter service to the room. Wine and champagne awaiting us upon entry into room. Receptionist (from Argentina) on arrival Nov 12 in the afternoon was very competent, kind, and welcoming. Same was not true of a male colleague working the afternoon of Nov 13 (perhaps a supervisor, said he would give me towels and forgot while I was standing there, didn’t even smile, not ideal person to work at reception). Excellent sea view. Access to top infinity pool and sun area as Star Prestige was nice. Extra towels provided for the beach. Safe in room. There are some things that could be improved: The sunset bar on rooftop is closed during off-season (Nov starting). However one can call for drinks to order. Problem is that they didn’t have a menu available upstairs and the cocktails I ordered they didn’t even know what it was. Highly unexpected for a 5-star. Also the shower in the room would not properly close, pouring water out and into the room with the toilet. The infinity pool on the top floor is beautiful but the first step under the waterline is soooo slippery that in 2 hours I saw several people slip and one fall. Fix this before someone breaks something. I reserved the Spa for 45 minutes, but apparently two other people reserved it too for the same time. Why reserve if other people can just also show up whenever, making you have to wait for the use of the spa, which was reserved.
Michae Bruce, 1-night trip

8/10 Very good

-
Bruno, 2-night trip

10/10 Exceptional

Lovely hotel. Staff excellent
Matthew, 3-night trip

10/10 Exceptional

espace et vue mer
Alain, 9-night trip

10/10 Exceptional

Excellent service from the staff from beginning to end! Highly recommend great location sea view, food, pool definitely return!
Tony, 3-night trip

10/10 Exceptional

Property was pristine and staff was friendly and very helpful. Surrounding area right on the beach was convenient, only negative was we expected surrounding area to be more elevated.
Jennifer, 4-night trip

10/10 Exceptional

Proper 5 star hotel / resort. Highly recommend.
Ivan, 6-night trip

8/10 Very good

A sea view is not a 10% sea view
Queen, 3-night trip

8/10 Very good

A good stay.

Many pluses to this hotel, a good location on the beach front with lots of bar and testaurant options on the doorstep, free filtered water machines, excellent breakfast, and no shortage of pool loungers with nobody rushing to throw towels down in the morning. The only negative is the hotel resets the air con at 1am every morning, so on all our nights we woke up hot and had to turn it back on and go back to bed. I think they do this to save money, but it somewhat spoilt an otherwise perfect stay.
Matthew, 3-night trip

8/10 Very good

Brilliant only one complaint

Lovely hotel fantastic staff only complaint was our mini bar was not restocked for 3 days despite numerous requests the hotel is expensive so you would expect 5 star service
alec, 7-night trip

6/10 Good

Mixed stay

In short…. Location to the beach annd restaurants excellent. Reception staff - poor. Concierge- Excellent. Condition just above average. Breakfast- Excellent. Dance night -dancers average and Dj terrible couldn’t play any music that would encourage people to dance. No VIP extra’s offered for hotels.com VIP’s.
Patrick, 3-night trip

2/10 Poor

Here’s a concise and impactful review you can post on Expedia: ⸻ We were required to pay for all 9 nights upfront before even seeing the room. The first room was freezing, with only a sheet for bedding, and the shower leaked into the main living area. Staff admitted no other rooms were available and refused any refund, even though this was night one of nine. On night three, we were moved to a different room, which they called an “upgrade”—but it was a hassle for our family of four to repack and relocate. Poor service, broken promises (like a comped dinner they later revoked), and an overall disappointing experience. Would not return.
Chris, 9-night trip

2/10 Poor

Let me write a brief review about the total in general . I think it is over rated for the service that they provide. I was a guest there and it happened that I had to book for my family and I without my husband Since I bought the package online and since the plan to meet my husband there . Me and my family stayed in differenr destination and they are the only 5+ hotel supposedly made a big issue and wanted extra charge for extra person . I told them I could not add him because me and the family met up with my husband in Spain . He was somewhere else and wanted to suprise him in Mallorca for a very first time . I think they are after money and plus the service they provide it was very disappointing. The beach was a public beach . They only provided towels not even water and you have to deal with the people at public beach was very very rude . They did not even have their own umbrellas or chair since we love staying at the beach . Yes I will go back to Spain but not maybe to Majorca since the beach is public beach . The food at the breakfast was ok not really wow . I think I will not come back to them again . But again make sure you check every person before you go to them .
Nour, 5-night trip

10/10 Exceptional

Alles gut, wie immer.
Werner, 4-night trip

2/10 Poor

Solicité una salida anticipada de un dia a una semana de llegar al hotel y me negaron el reembolso de ese día a pesar de cobrarlo por políticas del “hotel” por más que lo hablé con Expedia y el hotel solo se hecharon la bolita el uno y el otro, por algo que estaba avisado
José Manuel, 5-night trip

10/10 Exceptional

Greatrooms
Bernard, 7-night trip

8/10 Very good

Agradavel

As instalações do hotel são boas e limpas mas o pessoal da recepção não é nada simpático e nós da impressão que estão fazendo um favor em Nós hospedar. A comida do buffet é’ excelente mas é’ preciso ter um atendente ali para ajudar os hóspedes a evitar comportamentos inadequados. Por exemplo, uma noite durante o jantar um homem começou a espirrar em cima da comida do buffet enquanto se servia que nos desencorajou de comer. Se tivesse alguém ali para convida-lo a se desviar da direção da comida ajudaria. Enfim geralmente correu bem mas o atendimento deixou a desejar. Outro homem pegava o pão para cortar sem o guardanapo que estava ali disponível para não tocar no pão com as mãos que talvez não foram Lavadas.
ulisses, 4-night trip

4/10 Fair

Bad "customer service." Upsold us to a room that had smallest balcony in entire building. Put us at end of long hallway and walk knowing I had bad knee requiring surgery. Told us beach chairs and umbrella available for rental--a lie. None on beach in front of hotel. Chairs and umbrellas nearby were all rented by other tourists. Locked us out of room at 9:30 a.m. on day of departure and our rental car was waiting out front to move us out. Totally low class experience.
Kenneth, 7-night trip

10/10 Exceptional

The property was great. It was an ideal location for our Palma vacation. The staff were excellent. The front desk person Alex was so amazing in helping with restaurants and day trips. His hospitality and cordiality was 5 Star service. The facilities, pool, rooms, were awesome
Lawrence, 1-night trip

10/10 Exceptional

직원들이 정말 친절하고 조식이 정말 괜찮습니다. 종류도 다양하고 거의 다 맛있습니다.
MINKYU, 2-night trip

2/10 Poor

Staff rude Not supportive of the environment Wasteful Terrible noise and poor access to the beach Contacted Iberostar x3 - have been ignored Since booked and stayed at the Meliá Palma Bay - much nicer and highly recommend
Louise, 4-night trip

10/10 Exceptional

Très bon établissement avec de très belles chambres, une piscine très agréable et une très bonne restauration. Le personnel est aux petits soins!! Je recommande cet établissement !!😍
Sophie, 5-night trip