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Hotel Universel

3.0 star property
Hotel with indoor pool, near Laval University

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Photo gallery for Hotel Universel

Spa
Reception
Spa
Spa
Indoor pool
Near Laval University, Hotel Universel offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room, enjoy Italian cuisine at Boston Pizza Restaurant, or dance the night away at the nightclub. With free in-room WiFi, a garden to stroll through and helpful staff nearby.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Living room
  • Cable/satellite TV service
  • Garden
The current price is $87
$103 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Jetted bathtub
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool

Ambassadeur Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free parking
7.6 out of 10, Good, 2,205 reviews
The price is $79
$94 total
includes taxes & fees
May 25 - May 26
Ambassadeur Hotel
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About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk - 0.0 km
  • PEPS - 8 min walk - 0.7 km
  • Laval University Hospital - 3 min drive - 3.0 km
  • Laurier Quebec - 3 min drive - 3.0 km
  • Grande Allée - 4 min drive - 3.4 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive
  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 16 min drive
  • Quebec Palace Station - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel Universel features a nightclub and puts you just steps from Laval University. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff and location.

Languages

English, French

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

Parking

  • RV/bus/truck parking is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Property Registration Number 006160, 2025-12-31

Also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel offer free cancellation for a full refund?

Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Universel?

Yes, there's an indoor pool.

Are pets allowed at Hotel Universel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Universel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Universel and nearby?

Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel Universel?

Yes, Boston Pizza Restaurant offers Italian cuisine.

What's the area around Hotel Universel like?

Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers love the hotel's prime location.

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Hotel Universel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Children
Bathroom
Location
Parking
Lobby
Toilet
Public sauna

Reviews

10/10

Exceptional service and great location.
3-night trip

10/10

We stayed for one night. Spa/Pool area was a nice amenity. Staff was kind and helpful.
1-night trip

8/10

clean, very comfortable bed, WF and Roku TV was great
1-night trip

6/10

The weather at the room it is very hot and it is impossible to putt weather down. The blanket he had stain on hit.
2-night trip

10/10

Clean and spacious room. Will come back.
1-night trip

8/10

Great service; beautiful Christmas decorations; some rooms/areas need a little love
2-night trip

10/10

Thank you for the nice common areas
2-night trip

10/10

Everything was good
1-night trip

6/10

Late arrival . Our réservation was for à Classic one Queen Bed. Were given a 2 Queen Bed room Very old but clean.Pour quality tv immage.no Chanel listing. Bedside lamp unfunctional. Small low toilet of thé sixties. Clean but old bathroom lackinh repaires.
1-night trip

10/10

Super
1-night trip

10/10

Indoor pool
2-night trip

4/10

THE ROOM WAS FILTHY WITH LONG HAIRS ALL OVER THE BED
2-night trip

8/10

Lobby was very nice, but pool and room were outdated and lacklustre
1-night trip

6/10

Good place to stay but it is not quiet... there was a lot of kid running around and lot of noise too . Hockey tournament maybe ! Great stay for a family but not so much If you search a quiet place. The room is ok. Not any desk in the bathroom had to put our things on the floor. It's old but clean.
1-night trip

6/10

No breakfast. Hotel was fairly dirty. Sink wouldn't drain, toilet wouldn't stop running. No sound proof rooms, the downstairs is worse than the upstairs. The hot tub was not hot. It was room temperature.
2-night trip

4/10

.
1-night trip

4/10

Basic accommodation Rooms were clean but very noisy during the night. Hot tub was cold. Inside Pool was very appreciated by my daughter (7yrs old) and temperature was good.
1-night trip

6/10

Rooms were very noisy
4-night trip

8/10

Staff were really helpful. Didn't like that there is no complimentary continental breakfast. Shortage of towels.
2-night trip

6/10

Room was set on 5 degrees Celsius in the middle of a snowstorm, we had to wait for about 2 hours before it became bearable
1-night trip

8/10

No cleaning during the stay!! No one takes out the trash or gives you towels. The rest was fine.
3-night trip

6/10

Rooms are old and bed mattress was due to be changed. Lobby is clean but rooms are old and require a facelift.
1-night trip

6/10

Its okay
2-night trip

4/10

Is the first hotel where I have to request to the front desk to clean the room so I find it clean next day. The towels were very small and the smell of the chlorine of the swimming pool was super strong from the elevator and the hallway.
4-night trip

8/10

We had to wait for our room as it was not ready on the time when we checked in.
2-night trip