The staff were friendly and we liked the room’s opening windows and location in York. However, the bathroom wasn’t cleaned well and the tub drain was visibly clogged with hair upon arrival. They did address this when asked, but we then discovered the drain was broken too and had to be manually held up to work properly. The bathroom also felt poorly installed (ex. Toilet moved when you sat on it, tub faucet moved around, cracks in floor, etc.). There were other minor issues like the tissues being empty, stained bedsheets, and an unusable mini fridge freezer. Overall can’t recommend, especially for the price point.