The hotel was in a great location. It was a 5 minute walk to Dover beach which was lovely. The rooms were clean but the twin beds were very uncomfortable. If booking here, definitely try a room with a king bed. The food was great. The drinks were also very good. The staff at the front desk and the room attendants were friendly, however, the young lady along with her male shift partner at the bar/restaurant did not leave a great impression. I believe this may have been due to her making an error on the final bill where the drinks were over charged. She became indignant when pointed out to her. Although the bill was corrected, for the rest of the stay, she avoided eye contact and it was apparent that she did not want any further interactions with us. This made going to the restaurant uncomfortable and therefore we chose to eat elsewhere for the remainder of our stay.
Non Smokers:
This hotel states they have a zero toerance for smoking in the rooms or on the balconies and if caught a $250.00 fine would be charged to the customer. This policy does not seem to be enforced. It was frustrating having someone smoking on their balcony several times throughout the night and early morning hours - the smoke reeling directly into your room when trying to enjoy the ocean breeze. Although reported to security, and the front desk on more than one occasion- the smoking continued.
Honestly, this is the main reason for a 3 star review. Otherwise, I would have rated the hotel 4 stars.