This was one of the worst hotel experiences I’ve had. The room had little to no internet access, the air conditioning barely worked, and the overall experience fell far below what was advertised.
I booked and paid for a half-board (demi-pension) package that included breakfast and dinner, but the food quality was poor and portions appeared to be rationed. Even more unacceptable, no drinking water was provided during dinner. In this climate, not providing guests with water during a meal is unreasonable. If water is not included with dinner, the hotel should clearly disclose that before guests book!!!
The shuttle service was also not as advertised. It was unreliable and did not match the description provided when booking. If transportation is one of the reasons you’re choosing this hotel, don’t rely on the shuttle service.
I would not recommend anyone spend their money here, especially considering the rates they charge. There are far better hotels and services in the area offering much better value and service. It’s disappointing to see what this property has become under its current management.
