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Impossible Motel

3.0 star property
Adults-only hotel with 2 bars/lounges, near York Minster

Choose dates to view prices

Photo gallery for Impossible Motel

Elite Room - Bath for 2 (Sensational) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi
Reception
Breakfast, lunch and dinner served
Signature Double Room, Hot Tub (Stella Solarium) | City view
Reception
In the heart of City Centre, Impossible Motel brings together modern comfort and historic charm. Relax in one of the 2 bars or explore nearby York Minster and Shambles while staying connected with in-room WiFi. With a coffee shop, banquet hall, and helpful multilingual staff at your fingertips.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Banquet hall

Feel at home (5)

  • Television
  • Daily housekeeping
  • Premium bedding
  • Free toiletries
  • Hair dryer

Room options

View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Signature Double Room, Hot Tub (Stella Solarium)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room - 2 Baths (Labyrinth)

Design Double Room - 2 Baths (Labyrinth) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Design Double Room - 2 Baths (Labyrinth)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room (Dungeon)

Basic Double Room (Dungeon) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Basic Double Room (Dungeon)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Rainfall showerhead
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room - Bath for 2 (The Red Room)

Romantic Room - Bath for 2 (The Red Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Romantic Room - Bath for 2 (The Red Room)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Private bathroom
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room (Sublime)

Classic Room (Sublime) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Classic Room (Sublime)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Superb)

Deluxe Room (Superb) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Room (Superb)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room (Splendid)

Exclusive Room (Splendid) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Exclusive Room (Splendid)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, Hot Tub (Sir Joseph Terry)

Luxury Room, Hot Tub (Sir Joseph Terry) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Luxury Room, Hot Tub (Sir Joseph Terry)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room (The Bank Vault)

Economy Room (The Bank Vault) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Room (The Bank Vault)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room - Bath for 2 (Sensational)

Elite Room - Bath for 2 (Sensational) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Elite Room - Bath for 2 (Sensational)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (Spectacular)

Comfort Room (Spectacular) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Comfort Room (Spectacular)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Mail Room)

Superior Room (Mail Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Superior Room (Mail Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room (Experience)

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room (Experience)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3 St. Helens Square, York, England, YO1 8QN

What's nearby

  • York Minster - 3 min walk - 0.3 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 5 min walk - 0.4 km
  • York City Walls - 5 min walk - 0.4 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 61 min drive
  • York Station - 8 min walk
  • York (QQY-York Train Station) - 8 min walk
  • Poppleton Station - 15 min drive

Restaurants

  • ‪Bettys Café Tea Rooms - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬1 min walk
  • ‪Brew & Brownie - ‬2 min walk

About this property

Impossible Motel

Impossible Motel offers a fantastic location, putting you just a 5-minute walk from York Minster and Shambles. For a bite to eat, guests can check out Impossible Restaurant, which serves breakfast, lunch, and dinner. Also, York Racecourse and University of York are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Banquet hall

Accessibility

  • Area rugs in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Impossible Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Impossible Tea Room - Onsite café. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pink - Onsite cocktail bar. Open daily.
Impossible Wonderbar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Frequently asked questions

Does Impossible Motel offer free cancellation for a full refund?

Yes, Impossible Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Impossible Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Impossible Motel?

Sorry, there's no onsite parking at Impossible Motel.

What are the check-in and check-out times at Impossible Motel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Impossible Motel and nearby?

Impossible Motel has 2 bars.

Are there restaurants at or near Impossible Motel?

Yes, Impossible Restaurant offers alfresco dining.

What's the area around Impossible Motel like?

Impossible Motel is in City Centre, a short 8-minute walk from York Station and 4 minutes' walk from York Minster.

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Impossible Motel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Shopping center
Cities
Lobby
Bathroom
Live music

What guests liked

  • The hot tub was outstanding and a highlight of the stay, offering a generous and enjoyable experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful place
Christian, 1-night trip

10/10 Exceptional

Great stay
Olivia, 1-night trip

10/10 Exceptional

Perfect stay!

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Becky, 2-night trip

10/10 Exceptional

Our 3rd time staying, great customer service and a great place!
Michael, 1-night trip

10/10 Exceptional

Amazing stay at Impossible Motel.

Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍
Karen, 1-night trip

10/10 Exceptional

Fabulous place!!
Rebecca, 1-night trip

8/10 Very good

Unique and intersting decor, loved it. Some of the bed cannopy needs some attention. You neex to be very friendly with anyone your sharing the room with a bathroom open plan to room and can hear everthing.
Allan, 1-night trip

10/10 Exceptional

Stylish Stay, great staff.
sally, 1-night trip

6/10 Good

Quirky hotel

Hotel was really nice and clean and the staff were lovely. The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed. The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.
Philippa, 1-night trip

8/10 Very good

Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Christian, 1-night trip

10/10 Exceptional

Great Stay

Had a lovely stay. Room was in a `vault'. Unique and I loved it! Would definitely recommend
Simon, 1-night trip

10/10 Exceptional

Lovely hotel and fab room
Rachel, 1-night trip

10/10 Exceptional

Awesome place

Amazing service, quirky room. Would highly recommend.
Aled, 1-night trip

10/10 Exceptional

Fabulous hotel, great decor best location in York!

Perfect location in York. The hotel rooms are unique and beautifully decorated in the bed is fabulous. The staff at the hotel is extraordinarily helpful and made first day that much better. If and when we come back this is the only place we will stay!
Jill, 1-night trip

10/10 Exceptional

The property was unique and had an amazing atmosphere. Staff are always around just incase you need anything. Was very classy we loved it 😆
molly, 2-night trip

10/10 Exceptional

Easy check in and polite and friendly staff. The room was comfortable and everything we needed for a night away. Really cool atmosphere and peaceful. No noise and a real feeling of “getting away”. Shower was decent which is always a big plus. The bed was incredibly comfy. I’ll be visiting again
null, 1-night trip

10/10 Exceptional

Superb comfort

Superb attention to detail. Excellent location for exploring the city. Beds and pillows were soo comfy. Though our room was small it had everything we needed. Other reviews mentioned noise from the bar above. We accidentally booked on a Tuesday night in January when that bar is shut and had no issues with noise. They offered to look after our bags when we checked out which was nice too.
Frederich, 1-night trip

8/10 Very good

We loved the hotel itself but it was a warm, busy night in York city centre and it was almost impossible to sleep due to the noise from other people outside until the early hours. The room was cosy and the bed truly wonderful. We may return at a less busy time of year.
Julie, 1-night trip

10/10 Exceptional

Perfect if you like something a little different

The hotel was fantastic. Quirky, unusual and atmospheric. The staff were all so friendly and helpful - we were even allowed a look at some of the empty rooms to consider for our next trip. The descriptions are true to life which we appreciated when booking - the toilets/showers are a little less private than other hotels but we were well aware of that before our stay. The location was perfect, right in the centre of York but we didn’t find it too noisy - perhaps because our stay was on a Sunday night. We used the YourParkingSpace app to find cheap parking about 10mins walk away.
Kelly, 1-night trip

8/10 Very good

Staff were friendly once we were there, but the roo. We had booked had to have maintenence, so theyd rang me multiple times to change rooms. Often they were confused and had no idea why theyd rang me or said id rang them to cancle when theyd rang me. Bed was way too hard, musoc from the bar above was also too loud. I feel it ahould state that there will be music when you book the roooms. Personal choice of soap and bathbomb for the room were a really nice choice. Personally woulsnt stay here again, i feel for that price I expect a goood nights sleep and the hard bed and noise is a no from us.
Hannah, 1-night trip

10/10 Exceptional

Cannot fault the service from the staff who wete so friendly and were very knowledgeable about the event i was going to and the places i mentioned hoping to visit.
Emma, 1-night trip

10/10 Exceptional

Excellent location and a quirky vibe, will defo use again.
dean, 1-night trip

10/10 Exceptional

Great stay, beautiful hotel with very welcoming and helpful staff
Tracy, 1-night trip

8/10 Very good

Suitable for quirky personalities.

We stayed in the Impossible Motel, the Labyrinth room. The location is excellent, with shops, bars, restaurants etc available as soon as you exit the front door. The walk to the hotel from where we parked took only 6 minutes. Two negatives for the room. 1. The room is underground and it smells musty and damp and it’s quite strong. There are already diffusers in the room but they don’t help. Bring your own air fresheners. 2. Even with all the lighting options on, it’s very dim. The missus struggled to get ready while using the mirror. We did locate all the lights and they weren’t enough for certain circumstance. General info. This is the room with the bed suspended from the ceiling on chains. The chain links are welded so the bed doesn’t swing, for those of you who wondered, I did. When needing light for any useful purpose, the room is quite cosy. The floors are bare paving though and while slippers are provided, I would advise bringing your own. Most of the ceilings are low, I’m 6ft and had to stoop much of the time. The bathroom has 2 baths side-by-side so you and your partner can bath next to each other while sharing a drink. We made use of that. Despite the negatives, it was quirky and while we’d stay again in the hotel, we’d likely try another of the room options, but if the Labyrinth Room was the only one available, we’d take it again.
Bren, 1-night trip

10/10 Exceptional

Beautiful and unusual hotel! We had such fun
Kate, 1-night trip