Nestled in Mérida Centro, Cigno Hotel (Adults Only) offers a serene getaway with an outdoor pool and sun-kissed loungers. Enjoy cooked-to-order breakfast, explore the city on bike rentals, or unwind in the garden. With free valet parking and a 24-hour front desk, this upscale hotel has left previous guests impressed with its helpful staff.
US Visa Applicant Service Center - 1 min walk - 0.0 km
Plaza Grande - 11 min walk - 1.0 km
Mérida Cathedral - 11 min walk - 1.0 km
Universidad Autónoma de Yucatán - 13 min walk - 1.1 km
Paseo de Montejo - 4 min drive - 2.2 km
Getting around
Mérida International Airport (MID) - 12 min drive
Teya-Merida Station - 29 min drive
Restaurants
Café Lavé - 5 min walk
El Principal - 4 min walk
La Ruina - 5 min walk
Tacos Barbacoa Estilo Chiapas - 1 min walk
Sorbeteria La Principal - 4 min walk
About this property
Cigno Hotel (Adults Only)
Cigno Hotel (Adults Only) puts you within a 10-minute drive of Paseo de Montejo and Yucatan International Convention Center. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
10 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
What to do
Hiking/biking trails nearby
Working away
Business center
Services
24-hour front desk
Bicycle rentals
Pool loungers
Facilities
Garden
An outdoor pool
Spa services
Accessibility
Elevator
Accessible shuttle
Well-lit path to entrance
Room amenities
Be entertained
45-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 17 to 22 per person
Pets
Pets are allowed for an extra charge (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number HCO181213C92
Also known as
CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida
Frequently asked questions
Does Cigno Hotel (Adults Only) offer free cancellation for a full refund?
Yes, Cigno Hotel (Adults Only) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cigno Hotel (Adults Only)?
Yes, there's an outdoor pool.
Are pets allowed at Cigno Hotel (Adults Only)?
Yes, pets are welcome. Food and water bowls are available.
Is parking offered on site at Cigno Hotel (Adults Only)?
Yes, there's free valet parking.
What are the check-in and check-out times at Cigno Hotel (Adults Only)?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Cigno Hotel (Adults Only)?
No, this hotel doesn't have a casino, but Casino La Cima (19-min walk) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Cigno Hotel (Adults Only) and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Cigno Hotel (Adults Only)?
Yes, there's an onsite restaurant.
What's the area around Cigno Hotel (Adults Only) like?
Cigno Hotel (Adults Only) is a short 1-minute walk from US Visa Applicant Service Center and 10 minutes' walk from Plaza Grande.
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Reviews
Cigno Hotel (Adults Only) Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Amenities
10
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
The pools are a delight and a lovely amenity. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Boutique hotel
Room
Towns
Reviews
Verified
10/10 Exceptional
Apr 17, 2026
Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Nov 8, 2025
The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2025
An amazing hotel experience.
Mike
Mike, 3-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Loved this place and plan to go back!
Marisa
Marisa, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Wonderful hotel and staff. Wish there was more to see do closer to the property.
Isabelle
Isabelle, 3-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Highly recommend this beautiful property for your next visit to Mérida
Heidi
Heidi, 2-night trip
Verified
10/10 Exceptional
Jun 22, 2023
Lovely hotel in design and service and great food as well!
Damini
Damini, 3-night trip
Verified
8/10 Very good
Feb 10, 2026
The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
Adam
Adam, 5-night trip
Verified
10/10 Exceptional
Sep 1, 2025
My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Dominick
Dominick, 2-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Property was beautiful and safe. The parking next to the hotel was great.
Claudine
Claudine, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2025
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone”
Stay here!
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
May 11, 2023
Super cozy hotel! Very nice stay
mauricio abogado
mauricio abogado, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2025
The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Valeria
Valeria, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2025
It was wonderful
Dorwyn
Dorwyn, 7-night trip
Verified
10/10 Exceptional
Nov 2, 2022
Beautiful boutique hotel with friendly staff.
arturo
Verified
10/10 Exceptional
Dec 2, 2025
We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
Cheryl
Cheryl, 5-night trip
Verified
8/10 Very good
Feb 11, 2026
Yes
Howard
Howard, 7-night trip
Verified
10/10 Exceptional
Jan 15, 2025
Burial hotel close to old Merida sites.
william
william, 4-night trip
Verified
10/10 Exceptional
Jul 20, 2024
Excellent service, beautiful property
Viktoriya
Viktoriya, 1-night trip
Verified
8/10 Very good
Apr 29, 2025
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
moria
moria, 1-night trip
Verified
8/10 Very good
Dec 26, 2025
Could of been an amazing hotel but had few shortcomings that ruin the premium feel of the hotel.
Charged for nespresso pods and water inside room. Hotel breakfast is $25pp
cauthen
cauthen, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2023
Mérida
Great place to stay
Alfonso
Alfonso, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2023
Such an amazing hotel boutique. The service was wonderful.
Sandra
Sandra, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Excelente
Emilio
Emilio, 2-night trip
Verified
10/10 Exceptional
Aug 31, 2023
Pretty unique place, with amazing staff and delicious food.
Rooms are very nice.