CIGNO Ermita Hotel Boutique

Property class: 4
Adults-only hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

CIGNO Ermita Hotel Boutique puts you in a great location, within a 15-minute walk of Plaza Grande and Mérida Cathedral. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $238
$287 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room King

A four-poster bed with a wooden frame, a bedside table, and a mirror.

Classic Room King

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room 2 Beds

A hotel room with two beds, a wooden shelf with decorative items, a large mirror, and a view of the outside.

Classic Room 2 Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Pool View King / Plunge Pool

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a potted plant.

Partial Pool View King / Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony King

A balcony with a hammock, a potted plant, a chair with cushions, and a table with a cup and a notebook.

Suite with Balcony King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Suite Pool View King / Plunge Pool

A rooftop pool area with a tiled floor, surrounded by potted plants and a wooden pergola.

Patio Suite Pool View King / Plunge Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooftop Suite King

A modern outdoor seating area with a sofa and cushions, a wooden pergola, and a view of greenery and a clear sky.

Deluxe Rooftop Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Rooftop Suite King

A bedroom with a bed, a chair, a mirror, and a bathroom area.

Premium Rooftop Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A pool area with a built-in hot tub, surrounded by lush greenery and a multi-level building with balconies.
CIGNO Mejorada Hotel Boutique
Mérida Centro
  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
10.0 out of 10, Exceptional, 30 reviews
The price is $216
$260 total
includes taxes & fees
Nov 16 - Nov 17
CIGNO Mejorada Hotel Boutique
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000

What's nearby

  • Mérida Cathedral - 11 min walk - 1.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • Universidad Autónoma de Yucatán - 13 min walk - 1.1 km
  • Parque Santa Lucía - 18 min walk - 1.5 km
  • Paseo de Montejo - 4 min drive - 2.2 km

Getting around

  • Mérida International Airport (MID) - 15 min drive
  • Teya-Merida Station - 29 min drive

Restaurants

  • ‪Las Mil Tortas - ‬5 min walk
  • ‪KFC - ‬7 min walk
  • ‪El Principal - ‬4 min walk
  • ‪Las Delicias de la 65 - ‬7 min walk
  • ‪Sorbeteria La Principal - ‬4 min walk

About this property

CIGNO Ermita Hotel Boutique

  • CIGNO Ermita Hotel Boutique puts you in a great location, within a 15-minute walk of Plaza Grande and Mérida Cathedral. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (1 total, up to 33 lbs per pet)
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite valet parking

Other information

    • Smoke-free property
    • Caters to adults only

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

CIGNO Ermita Hotel Boutique Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with excellent service and modern Mexican cuisine. (16 reviews)
  • Parking was convenient and included, with a great location right next to the hotel. (3 reviews)
  • Breakfasts were terrific and the restaurant offered great options with excellent service. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Food
Service staff
Boutique hotel
Room
Towns

Reviews

Verified review

10/10 Exceptional

Gorgeous room. We had issues with hot water during our stay but it was 40 degrees outside so we didnt mind the cool showers. The property is absolutely stunning. The staff goes above and beyond. We would stay here again in a heartbeat.
Verified review

10/10 Exceptional

Delightful hotel and experience. Food is excellent and the staff are warm and helpful
Verified review

10/10 Exceptional

Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
Verified review

10/10 Exceptional

The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Verified review

10/10 Exceptional

Wonderful hotel and staff. Wish there was more to see do closer to the property.
Verified review

10/10 Exceptional

Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Verified review

10/10 Exceptional

Property was beautiful and safe. The parking next to the hotel was great.
Verified review

10/10 Exceptional

My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Verified review

10/10 Exceptional

Excellent service, beautiful property
Verified review

10/10 Exceptional

Such an amazing hotel boutique. The service was wonderful.
Verified review

8/10 Very good

Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Verified review

10/10 Exceptional

Pretty unique place, with amazing staff and delicious food. Rooms are very nice.
Verified review

10/10 Exceptional

Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family.
Verified review

8/10 Very good

Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Verified review

8/10 Very good

The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
Verified review

10/10 Exceptional

Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Verified review

10/10 Exceptional

We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
Verified review

10/10 Exceptional

What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Verified review

10/10 Exceptional

The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Verified review

10/10 Exceptional

This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
Verified review

10/10 Exceptional

Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Verified review

8/10 Very good

The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Verified review

10/10 Exceptional

This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Verified review

10/10 Exceptional

The architecture, the design are beautiful, the rooms, shower etc super comfortable, A/C, the staff extremely friendly, the parking easy, etc... etc... I already mentioned to the reception that they should change their policy regarding the products to choose from in the room. They have Nespresso capsule that they charge $ 55.-- and a bottle of wine for $ 980.-- (same price like in the restaurant). Well, the price per night is quite high comparing to our hotels and therefore a certain complimentary basic things should be included or like the wine reduced to 1/2 price or whatever. But a lovely oasis place to stay if you want to have a rest and a base in Merida. Thanks to all the stuff
Verified review

10/10 Exceptional

We had an excellent stay at this beautiful boutique hotel. The property is elegant, peaceful, and the staff provided outstanding service from start to finish. The Michelin-star dining experience was absolutely incredible—every dish was delicious and beautifully presented. The only downside is the location. It’s not within walking distance of restaurants or attractions, so you’ll need to take a taxi to get around. Other than that, everything was exceptional, and we would definitely stay here again.