Hotel Chichen Itza

Property class: 3.5
Family-friendly hotel with outdoor pool, near Pyramid of Kukulkan

Choose dates to view prices

When you stay at Hotel Chichen Itza, you'll be just a 5-minute drive from Pyramid of Kukulkan and Court of the Thousand Columns. Guests can take a dip in the outdoor pool or grab a bite to eat at LOS ARCOS, which serves breakfast, lunch, and dinner. Other highlights include a poolside bar, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is $79
$96 total
includes taxes & fees
Nov 17 - Nov 18

Room options

View all photos for Superior Room, Patio, Pool View

A room with two beds, a dining table, a chair, and a view of greenery outside.

Superior Room, Patio, Pool View

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Garden View, Poolside

A room with two beds, a window with curtains, a wooden ceiling, and a green wall.

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 5 min drive - 3.6 km
  • Temple of the Warriors - 5 min drive - 3.6 km
  • El Caracol - 8 min drive - 6.7 km
  • Cenote Ik kil - 10 min drive - 7.5 km
  • Pyramid of Kukulkan - 17 min drive - 7.4 km

Getting around

  • Mérida International Airport (MID) - 99 min drive

Restaurants

  • ‪Pueblo Maya - ‬4 min walk
  • ‪Chilam Balam - ‬14 min walk
  • ‪sac be h - ‬15 min walk
  • ‪Hacienda Xaybe'h D'Camara - ‬2 min walk
  • ‪La Gran Chaya - ‬7 min walk

About this property

Hotel Chichen Itza

  • When you stay at Hotel Chichen Itza, you'll be just a 5-minute drive from Pyramid of Kukulkan and Court of the Thousand Columns. Guests can take a dip in the outdoor pool or grab a bite to eat at LOS ARCOS, which serves breakfast, lunch, and dinner. Other highlights include a poolside bar, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 40 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property

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Reviews

Hotel Chichen Itza Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with many reviewers praising the freshly made options, good variety, and friendly service. (26 reviews)
  • The pool was clean, pleasant, and a great place to relax, surrounded by beautiful gardens and a lovely atmosphere. (22 reviews)
  • The restaurant served delicious food, including traditional Mexican dishes, with friendly and attentive staff. (18 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Restaurant
Breakfast
Food
Location
Ruins
Family friendly
Trip
Towns

Reviews

Verified review

8/10 Very good

Great location and a nice hotel.
Verified review

10/10 Exceptional

Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.
Verified review

10/10 Exceptional

The rooms were clean and comfortable. The bathrooms were big. We loved sitting by the outdoor pool, listening to the birds and swimming. We felt like we were in an oasis. The breakfast was excellent. The hotel is also very close to Chichen Itza. It has secure parking on site.
Verified review

10/10 Exceptional

Wonderful hotel with friendly staff.
Verified review

10/10 Exceptional

Beautiful property and convenient location for everything we needed to do in the area.
Verified review

8/10 Very good

Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
Verified review

8/10 Very good

Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.
Verified review

10/10 Exceptional

When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!
Verified review

10/10 Exceptional

This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here.
Verified review

10/10 Exceptional

Beautiful property, Great Location

Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!)
Verified review

8/10 Very good

Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.
Verified review

10/10 Exceptional

We booked this hotel, but due to electrical issues they moved us to their sister hotel that is located in the Chichen Itza property. The hotel was wonderful and the staff we fantastic. The restaurant was excellent, I highly recommend the Cochinita Pibil, it was excellent.
Verified review

6/10 Good

Walkable to Chichen Itza. Good breakfast served promptly by friendly staff. But overall property is tired and dated.
Verified review

10/10 Exceptional

Summer 2024

We only stayed one night but we really enjoyed the restaurant and the pool. Friendly staff and clean rooms.
Verified review

10/10 Exceptional

Clean & great service
Verified review

10/10 Exceptional

We have been to Hotel Chitchen Itza before. It is a great hotel. All the amenities you need in the heart of the Yucatan. It has never disappointed our Yucatan experience.
Verified review

8/10 Very good

Happy stay

We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine.
Verified review

10/10 Exceptional

Very beautiful and unique place to stay. Exotic and warming. We stayed here during the hurricane coming by the town. Staff kept us comfortable. Will be staying here in future to explore the town more.
Verified review

10/10 Exceptional

I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel.
Verified review

10/10 Exceptional

The hotel is close to chichen itza. We walked twice in one day in the morning and at night time to see the lights show. The breakfast was really good which was included.
Verified review

8/10 Very good

This was an excellent choice for our trip to the Yucatan peninsula. It’s conveniently located and easy to get to, staff was very good. Our booking included breakfast, which was very good. We stayed 3 nights and breakfast was one of my favorite things. It’s very close to chi Chen Itza.
Verified review

10/10 Exceptional

Love!!

Gorgeous hotel with friendly employees, adorable stray dogs fed by guests, authentic and delicious food, and a fantastic courtyard and outside pool area (with swing!)
Verified review

10/10 Exceptional

Actually the property was in renovation and they took us to their parent company, hotel Mayaland; which was a huge upgrade as Mayaland is one of the oldest 1st class hotels on the area. It was great and the property and service was amazing. I would recommen Mayaland instead and we were lucky to be there paying a considerable lower rate 😁
Verified review

10/10 Exceptional

Beautiful place. Love it! All of their staff is friendly and helpful. Their breakfast was great! Not to mention dinner, it was also great. Had a very relaxed evening in the pool after visiting Chichén Itzá ruins.
Verified review

10/10 Exceptional

This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up.