San Agustin Urubamba & Spa

Property class: 4
Mountain Urubamba hotel with restaurant

Choose dates to view prices

Located near a train station, San Agustin Urubamba & Spa is a great choice for a stay in Urubamba. Guests can indulge in massages or mani/pedis, and Naranjachallo serves breakfast, lunch, and dinner. Other highlights include a sauna, a seasonal outdoor pool, and a snack bar/deli.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Spa services
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $73
$73 total
Oct 2 - Oct 3

Why we love this property

Work and wellness blend
This hotel balances productivity with a business center and coworking space. After meetings, guests can rejuvenate with spa services, massages, and sauna.
Breakfast and romance
This hotel serves a free full breakfast and offers intimate dining for couples. The restaurant creates perfect settings for romantic moments together.
Pool perfection
This hotel features a seasonal outdoor pool with shaded umbrellas in the pool area. The perfect retreat for sunny afternoon dips and relaxation.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Minibar, in-room safe, WiFi (free), bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double or 2 Twin Beds

A bedroom with a large bed, wooden beams, a chandelier, a bedside table with a lamp, and a nightstand with a phone.

Double Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a large bed, a desk, a red sofa, and a television.

Standard Triple Room

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Standard

A hotel room with a bed, bedside tables, a desk, a chair, a potted plant, and a door.

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, 1 Double or 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a table.

Double Room, 1 Double or 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
Av. Ferrocarril SN, Urubamba, Cusco, 84

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Iglesia de Urubamba - 5 min walk - 0.5 km
  • Santuario del Senor de Torrechayoc - 7 min walk - 0.6 km
  • Estadio de Urubamba - 15 min walk - 1.3 km
  • Nogalpampa Stadium - 18 min walk - 1.6 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 93 min drive
  • Ollantaytambo Station - 21 min drive
  • Poroy Station - 37 min drive
  • San Pedro Station - 46 min drive

Restaurants

  • ‪Don Angel Inka Casona - ‬17 min walk
  • ‪Don Angel Inka Casona Restaurante Buffet - ‬3 min drive
  • ‪Migas Del Valle - ‬5 min walk
  • ‪Casa Colonial Restaurant & Bar - ‬6 min walk
  • ‪Hacienda Puka Punku - ‬4 min drive

About this property

San Agustin Urubamba & Spa

  • Located near a train station, San Agustin Urubamba & Spa is a great choice for a stay in Urubamba. Guests can indulge in massages or mani/pedis, and Naranjachallo serves breakfast, lunch, and dinner. Other highlights include a sauna, a seasonal outdoor pool, and a snack bar/deli.

At a glance

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
    • Onsite garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 5:00 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's games

What to do

  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Yard

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Dining

Naranjachallo - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 4:30 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20513278960

Also known as

Hotel San Agustín Urubamba
San Agustín Urubamba
Hotel San Agustín
Hotel Spa San Agustín Urubamba
Agustin Urubamba & Urubamba
San Agustin Urubamba & Spa Hotel
San Agustin Urubamba & Spa Urubamba
San Agustin Urubamba & Spa Hotel Urubamba

Frequently asked questions

Does San Agustin Urubamba & Spa offer free cancellation for a full refund?

Yes, San Agustin Urubamba & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at San Agustin Urubamba & Spa?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 4:30 PM.

Are pets allowed at San Agustin Urubamba & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at San Agustin Urubamba & Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at San Agustin Urubamba & Spa?

Check-in start time: noon; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at San Agustin Urubamba & Spa and nearby?

San Agustin Urubamba & Spa has a seasonal outdoor pool and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near San Agustin Urubamba & Spa?

Yes, there's an onsite restaurant, Naranjachallo.

Does San Agustin Urubamba & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

What's the area around San Agustin Urubamba & Spa like?

San Agustin Urubamba & Spa is a short 6-minute walk from Plaza de Armas and 7 minutes' walk from Iglesia de Urubamba.

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Reviews

San Agustin Urubamba & Spa Reviews

7.8

Good

8.4

Cleanliness

7.2

Location

7.8

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

6/10 Good

Another review said you get what you pay for and I would say that is accurate. It’s a good value. But it’s not really what I would consider a spa/resort type hotel. The grounds were nice and very pretty to sit outside. This is the best part of the hotel. Staff is very helpful. Food in the restaurant is good and the staff there are extremely helpful. Close to the downtown area with shops and restaurants. Rooms are clean. If you are looking for a nice place that’s a good price, that is quaint, this is a good place to book.
Verified review

2/10 Poor

I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline
Verified review

10/10 Exceptional

Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Verified review

6/10 Good

You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Verified review

4/10 Fair

Slidt hotel med venligt personale

Slidt motel med værelse fra 1970’erne! Sødt personale men urimeligt at forlange 30 $ for udtjekning kl 12.00!
Verified review

8/10 Very good

Cerca a la ciudad de Urubamba

El hotel está cerca a la ciudad y en general es bueno, el desayuno es limitado pero por el precio considero que está bien, el personal es atento; pero deben mejorar el área de la recepción que no se ve muy aseada y los servicios higiénicos de la misma se encuentran en el mismo estado. Las habitaciones son cómodas en general.
Verified review

8/10 Very good

Sliten men fint
Verified review

8/10 Very good

Pros: El hotel es bonito, ubicado muy bien, el jardin es hermoso, el desayuno es perfecto Contras: Las almohadas soy muy altas, no tienen mas opciones de almohadas No ofrecen servicios o convenios con agencias de turismo
Verified review

10/10 Exceptional

Great place for a peaceful sleep!

This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Verified review

4/10 Fair

No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Verified review

10/10 Exceptional

Es un lugar maravilloso

Las instalaciones son perfectas, tienen mucho cuidado con el aseo, el personal muy cálido y atento en todo momento y el desayuno es de reyes. Muy recomendable. Espero regresar pronto.
Verified review

8/10 Very good

Hotel der Kette San Agustin, perfekt zur Erholung

Hotel der Kette San Agustin in Urubamba. Im Design einer Hacienda vor einigen Jahren gebaut, ca. 2 km vom Busbahnof entfernt. Viele Gruppengäste, mit Swimming Pool und guten Frühstück, perfekt, um einen Erholungstag einzulegen. Personal mehrsprachig.
Verified review

10/10 Exceptional

Muy bueno

Muy buel lugar, acigedor
Verified review

8/10 Very good

Conforto, café da manhã e Wi-Fi, distante atrações

O hotel tem ótimas instalações, área ampla, quarto confortável, muito bom café da manhã e Wi-Fi. Confesso que não identifiquei o spa associado ao nome. Só identifiquei uma piscina fria. O ponto negativo que fica longe de tudo(transporte, atrações, supermercado).
Verified review

10/10 Exceptional

Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
Verified review

6/10 Good

La oferta realmente no es oferta...!!!

El restaurante puede mejorar... hab de 500 soles a 150 soles en oferta... REALMENTE LA HABITACIÓN ES DE 150 SOLES...!!!
Verified review

6/10 Good

No todo lo que brilla es oro...!!!

Y la chimenea...??? Puede mejorar el desayuno con productos locales y de calidad...
Verified review

10/10 Exceptional

Great Hotel in Urubamba

Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
Verified review

8/10 Very good

Really nice hotel, a little out of centre

The hotel itself was a pleasant surprise, with the room bigger and nicer than we had expected. Our room had a second door which opened directly onto the beautiful hotel garden. This is not some budget hostel, but a solid middle range hotel that seems to serve plenty of foreign tour groups. The breakfast was good, with a reasonable selection and a large, pleasant dining room. Cleanliness and condition of everything was very good. Be aware that the hotel is a few hundred metres out of the centre of Urubamba and that a night time walk into town might not be so appealing. Reception was helpful in booking a taxi for a local tour (without adding any hotel fee).
Verified review

6/10 Good

Une déception .

Bonjour, Nous sommes arrivés en milieu d’après-midi. L’acceuil fût assez froid. La piscine était vide, alors qu’on avait pris nos mallots de bain. Jacuzzi et sauna pas inclus dans le prix. Chambre spacieuse avec lit king size mais une tête de lit pas fixé au mur!! Pas de radiateur dans la chambre, ai dû telephoner 2 fois pour en avoir un. Pas de bouteille avec eau potable dans la chambre. Alors que l’eau du robinet n’est pas potable au Pérou. Dans tous les autres hotels on est accueilli avec petites bouteille d’eau. Impossible de manger dans salle de restaurant matin ou soir sans manteau. Tous les convives avaient mis leur manteau. Café imbuvable car recuit. Sinon bon petit déjeuner. Je suis heueuse que nous n’avons pas payé le prix plein. Nous avons été beaucoup mieux rerçus dans des hôtels beaucoup plus modestes.
Verified review

6/10 Good

Overall okay

Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.
Verified review

8/10 Very good

Basic comforts with good beds and shower

Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.
Verified review

6/10 Good

Aceptable para 1 noche

La habitación estuvo bien pero el servicio de restaurant y desayuno tiene que mejorar, la luz en la zona del check in también debe mejorar.
Verified review

8/10 Very good

The service was wondefull ...
Verified review

10/10 Exceptional

Bonito y relajante

El hotel muy bonito rodeado de jardines ..las hab acogedoras y con un set de baño de muy buena calidad.El desayuno buffett variado ,abundante y riquisimo.La comida buena y la pizeria tambien muy rica.Nos encanto regresariamos de nuevo