Nerea Tulum

Property class: 4
Beachfront hotel with outdoor pool, near Soliman Bay

Choose dates to view prices

At Nerea Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute walk of Tulum National Park. The outdoor pool and lazy river provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. A hot tub, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and pool bar
  • Outdoor pool and lazy river
  • Breakfast available
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Hot tub
  • Spa services
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Cable TV service
The current price is $159
$195 total
includes taxes & fees
Oct 4 - Oct 5

Why we love this property

Sandy beach getaway
The beach club at this hotel offers free loungers and umbrellas. Sandy shores invite snorkeling, yoga, and kayaking adventures on the bay.
Culinary delights for all
Free cooked-to-order breakfast daily. Private dining for couples and health-conscious options with vegan, vegetarian, and locally-sourced food.

Room options

View all photos for Beachfront Rooftop

A room with a large sliding glass door leading to a balcony with a view of the ocean. There is a bed, a chair, and a small table on the balcony.

Beachfront Rooftop

  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

A bedroom with a large bed, a desk, and a balcony with a view of the ocean.

Rooftop Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

A hotel room with a bed, pillows, a remote control, a wall-mounted mirror, and hanging pendant lights.

Beachfront Lower King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

A bedroom with a large bed, a desk, and a view of the ocean through a sliding glass door.

Beachfront Upper King

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-Up King

A poolside area with wicker chairs, a small table with fruit and a drink, and a view of the pool and ocean.

Deluxe Swim-Up King

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

A hotel room with a large bed, a ceiling fan, a TV mounted on the wall, and a balcony with a view of the sea.

Partial Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

A bedroom with a large bed, a ceiling fan, a TV, and a balcony with outdoor furniture.

Pool View King

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Tulum Mayan Ruins - 12 min drive - 11.3 km
  • Playa Paraiso - 24 min drive - 20.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cocina Del Pueblo - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪King Kebab - ‬9 min drive

About this property

Nerea Tulum

  • At Nerea Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute walk of Tulum National Park. The outdoor pool and lazy river provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. A hot tub, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 22 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (5 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Poolside bar
  • Private dining
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Kayaking
  • Snorkeling
  • Ecotours nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Lazy river
  • Hot tub
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Dock
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free international and local calls
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 28 to 40 per person
  • Airport shuttle service is offered for an extra charge of USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The property will be renovating from July 13 2026 to October 19 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 6 years old are not allowed in the swimming pool or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 09043457

Frequently asked questions

Does Nerea Tulum offer free cancellation for a full refund?

Yes, Nerea Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nerea Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Nerea Tulum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Nerea Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Nerea Tulum?

Yes, an airport shuttle is available. The charge is USD 288 per vehicle roundtrip.

What are the check-in and check-out times at Nerea Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Nerea Tulum and nearby?

Have fun with onsite activities like kayaking, snorkeling, and beach yoga. Additional recreation nearby includes spelunking and ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Nerea Tulum also has a lazy river and spa services.

Are there restaurants at or near Nerea Tulum?

Yes, there's an onsite restaurant.

Does Nerea Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Nerea Tulum like?

Nerea Tulum is located on the waterfront, a short 12-minute walk from Tulum National Park and 15 minutes' walk from Jaguar Park.

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Reviews

Nerea Tulum Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is wonderful, quiet, and secluded, with some rooms even featuring a private plunge pool or rooftop access. (10 reviews)
  • The property offers a quiet, private, and beautiful beach with crystal clear waters and a pier for guests to enjoy. (7 reviews)
  • Breakfast was a delight, very fresh and à la carte with a wide selection. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Breakfast
View
Restaurant
Beach
Private beach
Location
Water

Reviews

Verified review

10/10 Exceptional

Beautiful hotel and helpful staff
Verified review

8/10 Very good

The rooms were beautiful and the view was beautiful from the rooftop suite. The restaurant staff was very attentive and the food was delicious. Our host, Jesus, was outstanding. He gave our whole experience his utmost attention. We would definitely stay there again.
Verified review

10/10 Exceptional

This was the best stay of my trip. Jesus was an amazing receptionist he made the first few hours of our trip so much fun. Room was amazing, the sounds and views of the ocean came right into the room. Food and drinks were top notch. Highly recommend 🙂
Verified review

10/10 Exceptional

Beautiful property. I had the loveliest room. My stay would not have been as wonderful as it was without Jesus who was friendly, helpful and and absolute joy to interact with. Thank you, Jesus!
View from my room.
Verified review

10/10 Exceptional

Great staff, friendly and attentive.
Verified review

10/10 Exceptional

It is the place to relax. We were there during the superbowl sunday, and nobody mention it to us after the initial offer for a free diner we declined. Excellent service by a young, diligent, respectful and attentive staff. Important mention to Jesus, Miguel, Cayetano and Axel. The warf is a special touch to an already piece of paradise. Old style perfection. Thank you staff.
Verified review

10/10 Exceptional

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Verified review

10/10 Exceptional

Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Verified review

10/10 Exceptional

Beautiful location and the staff was excellent kind and helpful. Helped me out plan my whole birthday trip so super grateful for that help since this was my 1st time there.
Verified review

10/10 Exceptional

Stayed here in June. Staff was kind, room was clean. Unable to swim at the beach at that time of the year due to sargassum but they also have pools. We had the suite with a pool on the rooftop and it was worth it. Property was quiet and we only saw 2-3 other guests during our 4 night stay which is what we were looking for. Peaceful place.
Verified review

8/10 Very good

Small boutique hotel away from hipster row. Tiny beach. A couple stand-out employees, Jesus and Cayetano. Clean room. The biggest issue was construction going on next door. Very loud during daytime. Not the hotel's fault, but kind of a bummer.
Verified review

10/10 Exceptional

Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels
Verified review

10/10 Exceptional

Amazing views both day and night
Verified review

10/10 Exceptional

Awesome, peaceful stay

What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.
Verified review

10/10 Exceptional

Relaxing boutique hotel with friendly staff. Everyone was so attentive and made our vacation amazing. Isabell was amazing and informative.
Verified review

10/10 Exceptional

Rooftop rooms are great. Plunge pool well worth it.
Verified review

10/10 Exceptional

Beautiful entrance and pathways to the rooms. The staff was very friendly and helpful! We did get a little weary of the electronic music track after 8 days. Will stay there again!
Verified review

8/10 Very good

Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
Verified review

10/10 Exceptional

Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!
Verified review

10/10 Exceptional

Lovely property. Amazing private pool with the room. Beautiful beach and pier. Awesome food at the restaurant with good vegan and vegetarian options.
Verified review

10/10 Exceptional

Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!
Verified review

10/10 Exceptional

They are very friendly, clean and accommodating in al aspects.
Verified review

10/10 Exceptional

Nestled north of Tulum, this hidden haven wraps you in stillness, where the whispers of the scenery dance with golden light. Each morning unfolds like a love letter, breathtaking views pouring through the windows, painting dreams across the sky. Private and soulfully cozy, it cradles you in nature’s gentle hush, as if the earth itself is exhaling peace.
Verified review

10/10 Exceptional

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
Verified review

10/10 Exceptional

Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.