citizenM San Francisco Union Square

Central hotel with restaurant, connected to a rail/subway station, near Pier 39

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Daily buffet breakfast (USD 22 per person)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Exceptional

Popular amenities

Non-smoking
24/7 front desk
Free WiFi
Air conditioning

Main amenities (12)

Housekeeping (on request)
Restaurant
Breakfast available
24-hour fitness center
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Communal living room
Front-desk safe
Water dispenser

Feel at home (6)

Children stay free
Refrigerator
Private bathroom
Television
Elevator
In-room climate control (air conditioning)

$137 total

includes taxes & fees

Nov 27 - Nov 28

Why we love this property

Dining day and night

This hotel boasts a 24-hour restaurant for any-time cravings. A cafe and buffet breakfast round out the delicious dining options.

Dreamy sleep sanctuary

Plush bedding and pillowtop mattresses create a cocoon of comfort. Hydromassage showerheads offer spa-like refreshment after adventures.

Room options

Check availability for these dates

Tonight

Nov 22 - Nov 23

Tomorrow

Nov 23 - Nov 24

All rooms

1 bed

Showing 3 of 3 rooms

Room, 1 King Bed

Highlights

Air conditioning

Refrigerator

LED TV

Premium bedding

Pillowtop bed

Rainfall showerhead

Hair dryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Room, 1 King Bed (High Floor)

Highlights

Air conditioning

Refrigerator

LED TV

Premium bedding

Pillowtop bed

Rainfall showerhead

Hair dryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning

Refrigerator

LED TV

Premium bedding

Pillowtop bed

Rainfall showerhead

Hair dryer

Eco-friendly toiletries

Sleeps 2
1 King Bed

Similar properties

Free WiFi
Connecting rooms available
Bar
Laundry facilities

$104 total

includes taxes & fees

Dec 1 - Dec 2

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About the neighborhood

72 Ellis Street, San Francisco, CA, 94102

What's nearby

Union Square - 2 min walk - 0.2 km
Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
San Francisco Museum of Modern Art - 6 min walk - 0.6 km
Palace Hotel - 7 min walk - 0.6 km
Moscone Convention Center - 10 min walk - 0.8 km

Getting around

San Carlos, CA (SQL) - 28 min drive
San Francisco Intl. Airport (SFO) - 30 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Oakland Intl. Airport (OAK) - 41 min drive
Bayshore Station - 9 min drive
South San Francisco Station - 14 min drive
San Francisco Station - 19 min walk
Market St & 4th St Stop - 2 min walk
Powell St & O'Farrell St Stop - 2 min walk
Market St & Stockton St Stop - 2 min walk

Restaurants

‪Burger King - ‬1 min walk
‪Starbucks - ‬2 min walk
‪King of Thai Noodle House - ‬2 min walk
‪Caffé Central - ‬2 min walk
‪Hinodeya - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be within a 15-minute walk of Union Square and Moscone Convention Center. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Pier 39 and Embarcadero Center are just a 5-minute drive away. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are just steps away.

At a glance

Hotel size

- 195 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
- Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser

Traveling with children

Children stay free (see details)

Working away

24-hour business center
Coworking spaces

Services

24-hour front desk
Multilingual staff

Facilities

1 building/tower
Built in 2021
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness center
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only

Accessibility

Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 31
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

iPad
LED television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Refrigerator

More

Housekeeping on request
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 22 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

citizenM San Francisco Union Square Hotel

citizenM San Francisco Union Square San Francisco

citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no onsite parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.