Krystal Beach Acapulco

Property class: 3
Beachfront resort with outdoor pool, near Papagayo Beach

Choose dates to view prices

At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Papagayo Beach. The outdoor pool provides a splash of fun, and guests can also take advantage of a hot tub. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is $68
$81 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Standard Ocean View

8.0 out of 10
Very good
(41 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountain View

A modern hotel room with a large bed, a desk, a chair, a round mirror, and a flat-screen TV mounted on the wall.

Standard Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(20 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

A modern hotel room with a large bed, a desk, a chair, a round mirror, and a flat-screen TV mounted on the wall.

Standard Room,1 King Bed, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lunamielera Vista Mar

A hotel room with a bed, a desk, a TV, a balcony with a view of the sea, and a dining area.

Lunamielera Vista Mar

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Mountain View

A modern hotel room with a large bed, a desk, a TV, and a balcony with a city view.

Family Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Suite King Mountain View

A modern hotel room with a large bed, a flat-screen TV, a bedside table, and a view of a cityscape through a large window.

Suite King Mountain View

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite King Ocean View

A hotel room with a bed, a TV, a dining area with chairs, and a view of the sea.

Suite King Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a city view.

Standard Room, 2 Double Beds, Mountain View

7.4 out of 10
Good
(42 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is $110
$133 total
includes taxes & fees
Dec 2 - Dec 3
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About the neighborhood

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 km
  • Galerías Acapulco - 2 min walk - 0.2 km
  • Papagayo Beach - 3 min walk - 0.3 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Diana the Huntress - 19 min walk - 1.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪El Portón - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Woolworth Café W - ‬5 min walk
  • ‪Frutiyogurth - ‬3 min walk
  • ‪Restaurant Bar Bersanes - ‬1 min walk

About this property

Krystal Beach Acapulco

  • At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Papagayo Beach. The outdoor pool provides a splash of fun, and guests can also take advantage of a hot tub. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli.

All inclusive details

  • All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • À la carte meals, snacks, and select beverages included
    • Dining and beverage availability limited at one or more venues
    • Limited gourmet or à la carte dining

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 400 units
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (MXN 250 per day)

Other information

    • Smoke-free property

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Reviews

Krystal Beach Acapulco Reviews

7.2

Good

7.8

Cleanliness

7.4

Amenities

7.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Beach
Children
Air conditioning
Location
Elevator
View
Food
Drinks

Reviews

Verified review

10/10 Exceptional

staff was very helpful and friendly
Verified review

10/10 Exceptional

Had a wonderful time, people in Acapulco always the best when it comes to hospitality, specially the staff from this lovely hotel.
Verified review

10/10 Exceptional

The view over the ocean was fascinating. The rooms were clean and the staff were helpful. I recommend 💯
Verified review

10/10 Exceptional

Nice view and everything great
Verified review

4/10 Fair

From the time we arrived the hotel staff seemed very unwilling to take make you feel welcome, front desk seems to be more interested in coworkers conversation and her cell phone rather than accommodating the guests arriving. Same attitude was expressed throughout the hotel. As far as the hotel location was great.
Verified review

6/10 Good

Clean room
Verified review

4/10 Fair

We paíd all inclusive! Room service not included. !!!!!!! Food was the same everyday except one day. Cevicheria… no agrumo found on any dish
Verified review

6/10 Good

We like this hotel because of their friendly staff, the area and the swimming pools. But this hotel needs to remodel their rooms and fix their elevators. Elevators were a huge problem, long waits and saw so many people frustrated. Last time we were in this hotel was like 5 years ago and they had the same issues with the elevators but this time it was worst.
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Excelente todo
Verified review

10/10 Exceptional

Facility meet all expectations.
Verified review

10/10 Exceptional

Todo excelente
Verified review

4/10 Fair

Breakfast was very good.
Verified review

4/10 Fair

The room was very hot. They need better air conditioner on the entire building.
Verified review

4/10 Fair

Overpriced, Menu is simple and expensive. No gym available. No privacy at the beach , hustling is allowed and pressure you to buy
Verified review

6/10 Good

The buffet was not really good. Don’t have variety Every day have chicken
Verified review

6/10 Good

This is a very basic hotel with no frills. When I got to my room the bathroom didn’t even have towels and O had to call housekeeping for towels. Lots of noise from the traffic below and the buses constantly honking their horns.
Verified review

6/10 Good

The water is cold, no hot water in my room
Verified review

6/10 Good

The hotel needs better upgrades. Elevators where only working 2 out of 4 and long lines waiting
Verified review

10/10 Exceptional

.
Verified review

8/10 Very good

.
Verified review

10/10 Exceptional

Yes
Verified review

10/10 Exceptional

Everything was amazing, except on the weekend when more guests arrived, the elevators took more than 30 minutes to reach your floor due to their weight capacity.
Verified review

6/10 Good

Some front desk staff and managers were a bit aloof, the air conditioning in the room was noisy and did not cool the room adequately, shower facility in the room is nice but extremely slippery
Verified review

2/10 Poor

Elevators need to be replaced! No wall mirror in bathroom Very overpriced!! Needs total renovation