Exclusive Gramado Hotel & Spa by Gramado Parks welcomes you to Dutra with a warm smile. Enjoy the free continental breakfast, unwind in the spa or by the pool, and spend quality time at Signature restaurant or on the playground. With helpful staff and first-rate property condition, your family-friendly getaway is sure to be memorable.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive
Salgado Filho Intl. Airport (POA) - 139 min drive
Restaurants
Aquecee Lanches - 3 min walk
Café Colonial Bela Vista - 8 min walk
Chocolates Prawer Gramado - 2 min walk
Coelho Café Colonial - 15 min walk
Rf Vision Restaurante - 14 min walk
About this property
Exclusive Gramado Hotel & Spa by Gramado Parks
When you stay at Exclusive Gramado Hotel & Spa by Gramado Parks, you'll be within a 15-minute drive of Gramado Covered Street and Snowland Park. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
187 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (BRL 40.00 per day)
Secured covered onsite valet parking (BRL 40.00 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
Shared microwave
Shared refrigerator
Snack bar/deli
Traveling with children
Children's pool
Playground
Children's games
Toys
Children's books
Baby bath
What to do
Pool table
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Communal living room
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Massage/treatment rooms
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Champagne service
Children's dinnerware
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Dining
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
Service fee: 10 percent
Optional extras
Late check-in between 11:00 PM and noon can be arranged for an extra charge
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Covered self parking costs BRL 40.00 per day
Covered valet parking costs BRL 40.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado
Frequently asked questions
Does Exclusive Gramado Hotel & Spa by Gramado Parks offer free cancellation for a full refund?
Yes, Exclusive Gramado Hotel & Spa by Gramado Parks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Exclusive Gramado Hotel & Spa by Gramado Parks?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes. Self parking costs BRL 40.00 per day. Valet parking costs BRL 40.00 per night.
What are the check-in and check-out times at Exclusive Gramado Hotel & Spa by Gramado Parks?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Exclusive Gramado Hotel & Spa by Gramado Parks and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Exclusive Gramado Hotel & Spa by Gramado Parks also has a fitness center, spa services, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes, there's an onsite restaurant, Signature.
What's the area around Exclusive Gramado Hotel & Spa by Gramado Parks like?
Exclusive Gramado Hotel & Spa by Gramado Parks is a short 1-minute walk from Hollywood Dream Cars Museum and 7 minutes' walk from Super Carros.
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Exclusive Gramado Hotel & Spa by Gramado Parks Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Bruna
2-night trip
10/10
Alex
1-night trip
10/10
ITAMAR
2-night trip
10/10
Estadia perfeita como sempre, ótima piscina e academia com bons equipamentos.
Verified traveler
3-night trip
8/10
Gostei muito da decoracao e achei o quarto aconchegante, acolhedor e confortável. Minha única observação é que senti MUITA FALTA de opções de salada saudável no cardápio do hotel. Chegamos cansados sem energia para sair e não tinha opção de sopas ou saladas saudáveis. Só tinha um prato de salada e sen proteína que acompanhasse
Verified traveler
1-night trip
6/10
No primeiro dia nos deparamos:
>>Privada entupida
>>Colchão de qualidade duvidosa ou em fim de vida útil.
>>Das 04 jacuzzis 02 estavam foram de serviço.
>>Café com uma fila significante.
>>Atendentes variavam de alguns muitos solicitos para outros com certa animosidade.
Em resumo, apesar de boa localização e infraestrutura razoável entrega pouco pela diária cobrada.
Voldinei
2-night trip
8/10
Ana Carolina
3-night trip
10/10
SUZANA B P
1-night trip
6/10
O hotel é moderno, boa localização, o serviço é um pouco desorganizado . A calefação não esquentava , fizemos a reclamação e nos levaram um desumidificador de ar. O clima estava frio e a manutenção não resolveu o problema, nos ofereceram trocar para outro hotel da rede na noite anterior a nossa saída, algo inviável. As jacuzzis deixam a higiene a desejar. Café da manhã muito bom. O hotel deveria avisar na entrada que o ar não funciona e não omitir!
Geraldo
2-night trip
10/10
Adriana
3-night trip
8/10
Angela
1-night trip
10/10
Luciana
1-night trip
10/10
Experiência agradabilíssima, super bem localizado, funcionários pro ativos e muito educados.
Fabio
5-night trip
8/10
Limpeza poderia ser melhor. Nosso quarto tinha muito cabelo pelos cantos. Além disso, ar condicionado não tem opção esquentar. Tem as instruções na parede para usar o quente mas simplesmente não funciona. Na recepção falaram que iam enviar alguém. Não foram, liguei na recepção e informaram que não existe a opção esquentar.
Marcos
3-night trip
6/10
Lenise Terezinha
4-night trip
10/10
HIGOR
2-night trip
8/10
Catiucia
2-night trip
10/10
Carlos
7-night trip
10/10
Hotel maravilhoso. Já fiquei hospedada 2x, limpeza, atendimento, café da manhã, camas confortáveis, academia bem equipada e a brinquedoteca minha filha gostou muito.
Mabia
4-night trip
6/10
Tivemos problemas com o colchão, dando dor na coluna para ambos os hóspedes. Recebemos um quarto de PCD quando não precisávamos de um. No primeiro dia o chuveiro não esquentava. O transfer só ocorria de 2 em duas horas, ocorrendo cerca de 3 a 4 vezes por dia, dependendo do local.
Verified traveler
4-night trip
10/10
Gustavo
2-night trip
10/10
Alan
1-night trip
10/10
Paula
1-night trip
10/10
Excelente localizacao e instalações.
MARCO A R
4-night trip
10/10
Lugar novo e super moderno. Café dá manhã excelente. Havia até espumante! Amei a piscina também. Super recomendo.