Room I had booked had broken blinds on the ground floor. Room was recently refurbished but not well maintained. Raised this to reception area and they moved me to a smaller room but did not refund the price difference. I did arrive late (after 10pm) so staff coverage was probably low.
The hotel looks good on the website, however it needs a refresh. My room has only a vertical blind no curtains, no air conditioning & is very warm. The window overlooks an alley which has not been cleaned in a while beyond the alleyway is a carpark for a local business. I have to say how disappointed i am as it looks much better on the website.
Parking not ideal.
Good luck if tour in room 114.
Door doesnt work.
No windows - no fan - no air con. I sat up instead of sleeping due to the heat in this room.
Reception and ground floor STINKS of a unhygienic chippy.
I oaid £95 to not sleep and smell something rancid.
The room was smelly on entry. And thick layers of dust on window seals. The window blinds were in a bad way and so alley street light shone through. Additionally I had to ask the night porta for a way to cover the fire emergency light which illuminated the room once lights were out.
I booked in with breakfast using a nhs discount. Between the hotel and expida. I never got one and was told I wasnāt down for it. Even though I paid Ā£20 for it. Was offered toast as a sorry. Towels had make up on. Stairs carpet is lose.
Not very clean at all
Cobwebs all in the bedroom and under the sofa, it looked like it had not been cleaned for months. Mattress was dirty as well. Would not pay £141 for this hotel, very overpriced for the state of the rooms