Excelsior Palace Portofino Coast

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Excelsior Palace Portofino Coast offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Portofino Marina. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Lord Byron, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 hot tubs
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Free beach club on site
  • Beach umbrellas

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $297
$339 total
includes taxes & fees
Oct 16 - Oct 17

Why we love this property

Ocean bliss getaway
Steps from azure waters, this hotel's private beach provides free loungers and umbrellas. Bay views enhance beachside massages and waterfront dining.
Work and waves
Beachfront business hub with 9 meeting rooms and a conference center. After work, indulge in spa services, massages, and happy hour at two bars.
Culinary oasis
Mediterranean cuisine and seafood dazzle at two oceanview restaurants. Two bars mix drinks. Daily buffet breakfast included. Nearby wineries beckon visitors.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Exclusive Double Room

A hotel room with a large bed, a desk, a chair, a lamp, and a large mirror.

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a sitting area with a table, chairs, and a sofa.

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

A luxurious bedroom with a large bed, mirrored walls, framed artwork, and a chandelier.

Classic Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

A spacious bedroom with a large bed, a sitting area, and a mirrored wall.

Classic Double Room

9.4 out of 10
Exceptional
(27 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a dining table with chairs, and a mirror.

Superior Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • Bay view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, Sea View

A large bed with a canopy, a chair, a desk with a lamp, and paintings on the walls.

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, Balcony, Sea View

A dining area with a table set for a meal, a potted plant, and a view through a window.

Classic Suite, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Queen

A luxurious bedroom with a large bed, a mirror, and framed artwork on the walls.

Classic Queen

10.0 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

A hotel room with a large bed, multiple mirrors, framed pictures, a television, and a nightstand with a lamp.

Superior Queen

9.4 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

What's nearby

  • Marina di Rapallo - 3 min walk - 0.3 km
  • San Michele di Pagana Beach - 6 min walk - 0.6 km
  • Spiaggia pubblica Travello - 10 min walk - 0.8 km
  • Basilica of Sts. Gervasius and Protasius - 11 min walk - 1.0 km
  • Rapallo Castle - 14 min walk - 1.2 km

Getting around

  • Cristoforo Colombo Airport (GOA) - 41 min drive
  • Zoagli Station - 9 min drive
  • Rapallo Station - 15 min walk
  • Santa Margherita Ligure Portofino Station - 23 min walk

Restaurants

  • ‪Cafè Centrale Boutique Gourmand - ‬12 min walk
  • ‪Ristorante Vesuvio - ‬11 min walk
  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Taverna Azzurra - ‬13 min walk
  • ‪Hostaria Vecchia Rapallo - ‬10 min walk

About this property

Excelsior Palace Portofino Coast

  • Excelsior Palace Portofino Coast offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Portofino Marina. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Lord Byron, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 119 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Onsite parking available only on request
    • Covered onsite valet parking (EUR 20 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite carport and garage

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Pilates classes
  • Yoga classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Pool table
  • Foosball
  • Table tennis
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 9 meeting rooms
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1901
  • Rooftop terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling

Special features

Spa

EDEN SPA Fitness & Wellness has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Lord Byron - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Eden Roc Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Yachting Bar - Overlooking the ocean, this lobby lounge specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • One of the dining venues
  • Beach
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 125.0 per night
  • Rollaway beds are available for EUR 115.0 per night
  • Guests must contact this property in advance to reserve high chairs
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered valet parking costs EUR 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from June to September
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

Property Registration Number IT010046A17PKKRS3I

Property class

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Palace

Excelsior Palace Hotel

Excelsior Palace Hotel Rapallo

Excelsior Palace Rapallo

Hotel Excelsior Palace

Excelsior Palace Hotel

Excelsior Portofino Coast

Excelsior Palace Portofino Coast Hotel

Excelsior Palace Portofino Coast Rapallo

Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast offer free cancellation for a full refund?

Yes, Excelsior Palace Portofino Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excelsior Palace Portofino Coast?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Excelsior Palace Portofino Coast?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Excelsior Palace Portofino Coast?

Yes. Valet parking costs EUR 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Excelsior Palace Portofino Coast?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Excelsior Palace Portofino Coast and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Excelsior Palace Portofino Coast also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a steam room, and access to a nearby outdoor pool.

Are there restaurants at or near Excelsior Palace Portofino Coast?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.

What's the area around Excelsior Palace Portofino Coast like?

Excelsior Palace Portofino Coast is located on the waterfront, a short 3-minute walk from Marina di Rapallo and 7 minutes' walk from San Michele di Pagana Beach. Travelers say that the hotel is in a great location.

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Reviews

Excelsior Palace Portofino Coast Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is wonderful, heated, and offers breathtaking views of the sea. (32 reviews)
  • Breakfast was consistently described as wonderful, excellent, and a real highlight with a large selection of fresh and high-quality options. (38 reviews)
  • The beach club area was perfection with a wonderful setting, infinity pools, and direct access to the sea. (19 reviews)
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Popular mentions

Service staff
Location
View
Room
Breakfast
Restaurant
Luxury
Bedrooms
Sea
Parking

Reviews

Verified review

8/10 Very good

It’s a nice hotel. They have a solo music player in the evening. I’ll expect a higher quality breakfast from a 5 * hotel but all in all is a great hotel.
Verified review

10/10 Exceptional

The hotel is very impressive and the staff is extremely friendly. Highly recommended!
Verified review

8/10 Very good

Excellent location beautiful hotel
Verified review

10/10 Exceptional

It was a true five star experience… staff exceptionally service oriented, amazing breakfast, fabulous amenities and a great location
Verified review

10/10 Exceptional

Very helpful and kind staff, beautiful property and location
Verified review

10/10 Exceptional

True 5-star hotel! From quality of service to amenities
Verified review

10/10 Exceptional

This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Verified review

10/10 Exceptional

Excellent location and beautiful view and access to Mediterranean
Verified review

8/10 Very good

Staff was very friendly and service was excellent
Verified review

10/10 Exceptional

The views from this hotel are beautiful and our corner room was amazing. The staff and food options were also great
Verified review

10/10 Exceptional

So beautiful views and very calm. Love the room decoration and facility. Specially outdoor pool and jacuzzi, have fantastic views upfront of beaches. Love it! I will come back definitely!!!
Verified review

10/10 Exceptional

Great spa and pool
Verified review

10/10 Exceptional

Check in was easy. Bellman very helpful in bringing bags and explaining how to get around.
Almost the cocktail hour
Nice pool. Not so nice weather.
Verified review

10/10 Exceptional

Clean and lovely location, close proximity to many of the local places.
Verified review

10/10 Exceptional

Everything was amazing from the service to the breakfast to the location and views
Verified review

8/10 Very good

Amazing location & property. Very limited hours for spa area, pool, and restaurants.
Verified review

10/10 Exceptional

Beautiful hotel and a central location. Staff was friendly and helpful. Views from hotel are amazing.
Verified review

10/10 Exceptional

One of the best hotels we have had the pleasure of staying in for some time! Classic charm great service and amazing location with all the facilities you could possibly need
Verified review

8/10 Very good

location was great
Verified review

10/10 Exceptional

Excellent hotel with a beautiful infinity pool and hot tub overlooking the ocean.
Verified review

10/10 Exceptional

Amazing hotel 5*****

Best place to stay in the Portofino Coast, great service, great views , great food, absolutely a 5++ star
Verified review

10/10 Exceptional

The property is a true five star hotel. It is excellent, we had a very comfortable stay
Verified review

10/10 Exceptional

The pools & beach clubs are fantastic
Verified review

10/10 Exceptional

Convenient location, own covered safe parking, good size room, convenient and elegant lobby bar, friendly staff at restaurant, good selection at all-inclusive breakfast. They do get fully booked, so book in advance.
Verified review

10/10 Exceptional

The resort was lovely and close to the ferry, town, restaurants and nightlife. The beach area was wonderful.