2/10 Mediocre
31 de julio de 2025
Booked a king w/ balcony. Got to room, air conditioner wasn't working. Staff had placed portable air conditioner but it was still 82 degrees. Staff was kind enough to immediately find a new room but went from king to 2 queens which was disappointing. While staff was great in accommodating a new room, this was a known issue & advance notice of the AC issue would've been appreciated before stepping into the room. Second room seemed fine until I went to leave & noticed door didnt fully latch. A push of moderate force caused the door to swing wide open which was horrifying. Doesn't appear that the issue can be fixed without actual construction intervention. Once again the staff found me a new room but I had to repack all my belongings. Third room door latched so I counted it as a win. However, toilet paper holder never latched properly, kept falling off. A bathroom drawer kept rolling back open (construction flaw) and I would bang my leg into it. No shampoo left in the shower. The card reader on room door kept popping off. The entire room butts up to a large communal patio which was uncomfortable (luckily it wasn't busy during my stay but during busy times this would feel very exposed - curtains would have to be drawn so no access to natural light). While staff was fantastic, the overall quality of the facility has serious issues. I can't see myself staying here again. Really felt like a waste of money for motel quality facility and amenities.
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