Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping center, within easy reach of Guggenheim Museum Bilbao

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Photo gallery for Sercotel Ayala Bilbao

Superior Room | 1 bedroom, down comforters, minibar, in-room safe
Junior Suite | 1 bedroom, down comforters, minibar, in-room safe
Hallway
Hallway
Hallway
Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Library
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is $104
$114 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Classic Double Room

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Classic Twin Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Plaza Moyua - 6 min walk - 0.6 km
  • Plaza Nueva - 8 min walk - 0.7 km
  • Ribera Market - 10 min walk - 0.9 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km
  • San Mames Stadium - 3 min drive - 1.8 km

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Vitoria (VIT) - 44 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 4 min walk
  • Moyua Station - 6 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ledesma N°5 - ‬2 min walk
  • ‪Bocadero - ‬2 min walk
  • ‪Old Shangai - ‬3 min walk
  • ‪Molinillo - ‬3 min walk

About this property

Sercotel Ayala Bilbao

At Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (EUR 20 per day); discounts available
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Shared microwave

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Does Sercotel Ayala Bilbao offer free cancellation for a full refund?

Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Ayala Bilbao?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sercotel Ayala Bilbao?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Sercotel Ayala Bilbao?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sercotel Ayala Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.

What's the area around Sercotel Ayala Bilbao like?

Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 14 minutes' walk from Guggenheim Museum Bilbao. Travelers say the local area is good for shopping and very central.

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Reviews

Sercotel Ayala Bilbao Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was very good quality with a satisfactory selection and excellent options. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Old town
Breakfast
Lobby
Train station
Cities
Attraction
Welcoming

Reviews

10/10 Exceptional

Great hotel, very clean. Location is perfect for getting around Bilbao.
Niamh, 4-night trip

10/10 Exceptional

Ottima soluzione

Ottimo hotel, personale molto disponibile
dario, 2-night trip

10/10 Exceptional

Bem localizado! Boa cama, bons travesseiros, bom banheiro. Tudo perto.
Marcelo da costa, 1-night trip

10/10 Exceptional

Friendly staff, good breakfast, perfect location
Fidel, 1-night trip

10/10 Exceptional

Fabulous location and room. Really enjoyed our stay!
Ais, 3-night trip

10/10 Exceptional

Il posto giusto per pernottare a Bilbao

Struttura moderna e molto confortevoli, ubicata in posizione strategica nel quartiere di Abando: vicino al metrò, permette di raggiungere a piedi sia la città vecchia che le principali attrazioni della parte moderna di Bilbao. Camera spaziosa, ottima colazione.
3-night trip

10/10 Exceptional

Wonderful helpful staff

Very helpful friendly staff
James, 1-night trip

10/10 Exceptional

Excellent location Great beds Clean hotel
david, 1-night trip

10/10 Exceptional

Great location and value
Antone, 2-night trip

10/10 Exceptional

Nice hotel, well located. We only stayed there for 1 night but it was good.
Rebecca, 1-night trip

10/10 Exceptional

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Nancy, 2-night trip

10/10 Exceptional

Close to everything and great staff.
Antone, 4-night trip

10/10 Exceptional

Um hotel a repetir

Um hotel muito bem localizado, perto da estação de trem, do metro, dos passeios de barco e do Casco Viejo. Confortável, silencioso, e com um excelente café da manhã. Equipe atenciosa, gentil e eficiente.
Gilberto, 6-night trip

8/10 Very good

Empfehlenswertes und gutes Hotel in zentraler Lage

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert
Thomas, 2-night trip

8/10 Very good

Mycket bra personal. Bra läge, nära dom bästa restaurangerna. Rekommenderas verkligen
Magnus, 3-night trip

10/10 Exceptional

Emplacement idéal dans un très beau cadre

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.
Christophe, 3-night trip

8/10 Very good

Super Lage
Dieter, 3-night trip

10/10 Exceptional

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
Martin, 3-night trip

10/10 Exceptional

Ich war schon 2x im Hotel. Es liegt sehr zentral und ist sehr schön und sauber
Ursula, 3-night trip

10/10 Exceptional

Our stay here was fantastic. The location, the staff the rooms and the cleanliness were exceptional. They also made my husband’s 60th birthday an unforgettable one with their own personal touch!
Nicole, 3-night trip

10/10 Exceptional

Fine place to stay near train station and in the heart of the city.
Johannes, 1-night trip

10/10 Exceptional

Excelente hotel. Limpio y muy bien ubicado. Personal muy amable
ROBERTO, 1-night trip

10/10 Exceptional

Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
gordon hugh, 2-night trip

10/10 Exceptional

Great breakfast!
Christina, 3-night trip

8/10 Very good

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel
Gillian, 2-night trip