Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.
Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
Bilbao Zabalburu Station - 8 min walk
Abando Station - 3 min walk
Abando Tram Stop - 4 min walk
Moyua Station - 6 min walk
Restaurants
McDonald's - 2 min walk
Ledesma N°5 - 2 min walk
Bocadero - 2 min walk
Old Shangai - 3 min walk
Molinillo - 3 min walk
About this property
Sercotel Ayala Bilbao
At Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
61 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 492 ft (EUR 20 per day); discounts available
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
Parking height restrictions apply
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao
Frequently asked questions
Does Sercotel Ayala Bilbao offer free cancellation for a full refund?
Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Ayala Bilbao?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sercotel Ayala Bilbao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Sercotel Ayala Bilbao?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Sercotel Ayala Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.
What's the area around Sercotel Ayala Bilbao like?
Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 14 minutes' walk from Guggenheim Museum Bilbao. Travelers say the local area is good for shopping and very central.
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Reviews
Sercotel Ayala Bilbao Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.4
Staff & service
9.0
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Breakfast was very good quality with a satisfactory selection and excellent options. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Old town
Breakfast
Lobby
Train station
Cities
Attraction
Welcoming
Reviews
10/10 Exceptional
Sep 23, 2025
Great hotel, very clean. Location is perfect for getting around Bilbao.
Niamh
Niamh, 4-night trip
10/10 Exceptional
Aug 18, 2025
Ottima soluzione
Ottimo hotel, personale molto disponibile
dario
dario, 2-night trip
10/10 Exceptional
Sep 29, 2025
Bem localizado! Boa cama, bons travesseiros, bom banheiro. Tudo perto.
Marcelo da costa
Marcelo da costa, 1-night trip
10/10 Exceptional
May 25, 2025
Friendly staff, good breakfast, perfect location
Fidel
Fidel, 1-night trip
10/10 Exceptional
Jul 9, 2025
Fabulous location and room. Really enjoyed our stay!
Ais
Ais, 3-night trip
10/10 Exceptional
Aug 30, 2025
Il posto giusto per pernottare a Bilbao
Struttura moderna e molto confortevoli, ubicata in posizione strategica nel quartiere di Abando: vicino al metrò, permette di raggiungere a piedi sia la città vecchia che le principali attrazioni della parte moderna di Bilbao.
Camera spaziosa, ottima colazione.
Verified traveler
3-night trip
10/10 Exceptional
Aug 11, 2025
Wonderful helpful staff
Very helpful friendly staff
James
James, 1-night trip
10/10 Exceptional
Apr 10, 2025
Excellent location
Great beds
Clean hotel
david
david, 1-night trip
10/10 Exceptional
May 17, 2025
Great location and value
Antone
Antone, 2-night trip
10/10 Exceptional
May 25, 2025
Nice hotel, well located.
We only stayed there for 1 night but it was good.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Jul 2, 2025
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Nancy
Nancy, 2-night trip
10/10 Exceptional
May 10, 2025
Close to everything and great staff.
Antone
Antone, 4-night trip
10/10 Exceptional
Jul 4, 2025
Um hotel a repetir
Um hotel muito bem localizado, perto da estação de trem, do metro, dos passeios de barco e do Casco Viejo. Confortável, silencioso, e com um excelente café da manhã. Equipe atenciosa, gentil e eficiente.
Gilberto
Gilberto, 6-night trip
8/10 Very good
Aug 7, 2025
Empfehlenswertes und gutes Hotel in zentraler Lage
Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe.
Für einen Besuch in der Stadt absolut empfehlenswert
Thomas
Thomas, 2-night trip
8/10 Very good
Jun 26, 2025
Mycket bra personal. Bra läge, nära dom bästa restaurangerna. Rekommenderas verkligen
Magnus
Magnus, 3-night trip
10/10 Exceptional
Aug 5, 2025
Emplacement idéal dans un très beau cadre
Hôtel très bien placé, centre ville.
Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.
Christophe
Christophe, 3-night trip
8/10 Very good
Jun 22, 2025
Super Lage
Dieter
Dieter, 3-night trip
10/10 Exceptional
Aug 14, 2025
Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
Martin
Martin, 3-night trip
10/10 Exceptional
May 26, 2025
Ich war schon 2x im Hotel. Es liegt sehr zentral und ist sehr schön und sauber
Ursula
Ursula, 3-night trip
10/10 Exceptional
May 30, 2025
Our stay here was fantastic. The location, the staff the rooms and the cleanliness were exceptional. They also made my husband’s 60th birthday an unforgettable one with their own personal touch!
Nicole
Nicole, 3-night trip
10/10 Exceptional
Apr 15, 2025
Fine place to stay near train station and in the heart of the city.
Johannes
Johannes, 1-night trip
10/10 Exceptional
Mar 11, 2025
Excelente hotel. Limpio y muy bien ubicado. Personal muy amable
ROBERTO
ROBERTO, 1-night trip
10/10 Exceptional
Feb 17, 2025
Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
gordon hugh
gordon hugh, 2-night trip
10/10 Exceptional
Dec 6, 2024
Great breakfast!
Christina
Christina, 3-night trip
8/10 Very good
Jun 15, 2025
Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel