In the heart of Eriksberg, Dialog Hotel Villan offers a warm and inviting atmosphere. Enjoy a delicious breakfast buffet, unwind on the sun-kissed terrace or explore local flavors at the on-site restaurant. With free in-room WiFi and conference space, this hotel is perfect for business or leisure.
Quality Hotel 11 & Eriksbergshallen - 2 min walk
About this property
Dialog Hotel Villan
Dialog Hotel Villan puts you within a 15-minute drive of Liseberg Amusement Park and Nya Ullevi Stadium. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, The Avenue and Nordstan Shopping Center are within a short drive. Fellow travelers say good things about the helpful staff.
At a glance
DONE
Hotel size
26 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Offsite parking nearby (SEK 50 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Conference space (431 square feet)
Services
Front desk (limited hours)
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
In-room safe
Local maps
Fees & policies
Children & extra beds
Cribs/infant beds are available for SEK 250.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 250 per pet, per day
Parking
Parking is available nearby and costs SEK 50 per night
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Villan
Dialog Hotel Villan Hotel
Dialog Hotel Villan Gothenburg
Dialog Hotel Villan Hotel Gothenburg
Frequently asked questions
Does Dialog Hotel Villan offer free cancellation for a full refund?
Yes, Dialog Hotel Villan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dialog Hotel Villan?
Yes, pets are welcome. There's a charge of SEK 250 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Dialog Hotel Villan?
Sorry, there's no onsite parking at Dialog Hotel Villan.
What are the check-in and check-out times at Dialog Hotel Villan?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Dialog Hotel Villan?
No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (8-min drive) is nearby.
Are there restaurants at or near Dialog Hotel Villan?
Yes, there's an onsite restaurant.
What's the area around Dialog Hotel Villan like?
Dialog Hotel Villan is a short 1-minute walk from Göta Canal and 17 minutes' walk from Stena Line Germany Terminal.
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Dialog Hotel Villan Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.4/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Breakfast
Location
Service staff
Reviews
10/10 Exceptional
Jun 11, 2025
Clean and nice
Nicholas
Nicholas, 5-night trip
10/10 Exceptional
Sep 28, 2024
A fantastic hotel for great value and wonderful staff a superb location with the Ferry terminal to take you to the city centre. A delightful holiday made easier by the hotel
Paul
Paul, 1-night trip
10/10 Exceptional
Oct 3, 2024
A fantastic hotel the staff were superb near the docks to get the Ferry into the city centre. A lovely breakfast every morning everything was spot on
Paul
Paul, 3-night trip
4/10 Fair
May 19, 2025
The desk is unstaffed, and there are only a few custodial staff available throughout the day. The refrigerator and freezer in our room didn't work, there was no dish soap to use for the few things in the kitchen. Thank goodness the place wasn't expensive. Really the only redeeming factor, other than great location.
Jesse
Jesse, 3-night trip
2/10 Poor
Mar 22, 2025
I am angry about finding drugs in a family room - imagine what could have happen if our child accidentally eat it !!!
Rune
Rune, 1-night trip
2/10 Poor
Sep 19, 2024
I regret staying at this hotel
Stayed for three days. No room cleaning during my stay. Reception was never open eventhough there was a note that said it would be open limited hours! Check in via phone. The interior of the room looked good at first impression but there was dirt and dust under the bed. Necessities like soap and schampoo were provided. The safety box did not work. Sewer smell from the bathroom. Felt empty and unsafe with staff present except during breakfast. The hotel has potential with the beautiful location and charming old building. I found begbugs in my bed my last night, was provided another room. Hotel not responding with email regarding complaints. Not worth the price.
Verified traveler
3-night trip
6/10 Good
Sep 2, 2025
Emil
Emil, 1-night trip
6/10 Good
Aug 29, 2025
Bra hotell.
Enkelt men helt okej. Bra frukost.
Trevligt bemötande vid frukosten.
Kerstin
Kerstin, 3-night trip
10/10 Exceptional
Aug 23, 2025
Adan
Adan, 1-night trip
10/10 Exceptional
Aug 23, 2025
Sayed Yassir
Sayed Yassir, 1-night trip
6/10 Good
Aug 18, 2025
Anna
Anna, 1-night trip
10/10 Exceptional
Aug 18, 2025
houssam
houssam, 1-night trip
6/10 Good
Aug 11, 2025
Ida
Ida, 2-night trip
2/10 Poor
Aug 7, 2025
Camilla
Camilla, 1-night trip
2/10 Poor
Aug 6, 2025
Sämsta hotellet någonsin
Vi bodde 3 nätter på Hotell Villan och vi avråder alla från detta hotell. Följande är saker som vi lämnade in som klagomål.
1. Vägglöss: En i sällskapet blev biten av vägglöss och vi har sett spår av vägglöss på vår tredje natt, svarta prickar.
2. Kyl och frys i pentry fungerade inte: Kylen och frysen i pentryt fungerade inte och vi fick använda den lilla minikylen. Därmed blev flera av våra livsmedel dåliga.
3. Kaffe och te fanns inte i allmänna utrymmen enligt beskrivning
4. Daglig städning utfördes ej enligt beskrivning
5. Golvvärme i badrum fungerade ej
6. Ingen ventilation
7. Toalettsits var trasig
Vi har hört av oss till fyra olika mailadresser där alla mail studsar tillbaka (det finns alltså ingen mottagare). Vi avråder alla från att använda detta bedrägerihotell.
Dennis
Dennis, 3-night trip
4/10 Fair
Aug 6, 2025
très décevant. Dommage car bel établissement
Séjour du 25 juillet au 1er Aout 2025. A mon arrivée le vendredi à 16h la chambre n'était pas faite. La femme de ménage, me dit de revenir 15 mns plus tard; A mon retour je constate que seuls les draps et serviettes ont été changés : le ménage n'a pas été fait.(voir photos). Beaucoup d'appels à la réception qui n'est pas sur place J'ai eu des personnes différentes à chaque fois qui ne communiquaient pas entre elles. On me certifie que le ménage a été fait! On refuse un remboursement (non prévu au contrat). J'ai acheté des lingettes pour nettoyer moi-même. J'ai dû attendre le lundi pour avoir une chambre, propre ( la dame du petit déjeuner n'était pas informée ; j'ai attendu des heures dans le hall, sale aussi)
Hôtel . com que j'"ai eu plusieurs fois au téléphone a été incapable de gérer le problème : ils m'ont fit qu'ils allaient voir pour un changement d'hôtel mais finalement cela n'était pas possible car cela est réservé au situations plus graves; Ils m'ont proposé un dédommagement de 29€ à valoir sur une prochaine réservation!(j'ai refusé).
Pas d'accueil :il n'y a que le femmes de ménage et la dame qui s'occupe des petits déjeuners et du ménage aussi : très gentilles.
Ce problème de propreté est important et l'absence de réception, aussi. C'est dommage car l'hôtel est sympa, bien situé(au bord de l'eau : ferry et bus pour le centre ville, à 100 mètres; compter 20mns de trajet). Bons restaurants tout proches. Quartier vraiment agréable.