Does Mercure Inverness Hotel offer free cancellation for a full refund?

Yes, Mercure Inverness Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Inverness Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Inverness Hotel?

Yes. Self parking costs GBP 15.00 per night.

What are the check-in and check-out times at Mercure Inverness Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Are there restaurants at or near Mercure Inverness Hotel?

Yes, there's an onsite restaurant, 33 Church St Brasserie.

What's the area around Mercure Inverness Hotel like?

Mercure Inverness Hotel is a short 6-minute walk from Inverness Station and 7 minutes' walk from Inverness Castle.

Mercure Inverness Hotel, Inverness: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 23, 2025

Perfect for a stay in Inverness

Very well located. Excellent staff

Robert, 1-night trip

10/10 Exceptional

Jul 17, 2025

Excellent location and nice hotel.

James, 1-night trip

6/10 Good

Sep 12, 2025

Good location, average hotel for 4 stars

Not very good bedding, small sink, a bit noisy (stayed on weekdays).

Leonid, 2-night trip

2/10 Poor

Oct 14, 2025

Big queue at check in. One lady, Janet, doing her best but clearly under staffed.

Oliver, 1-night trip

10/10 Exceptional

Jul 10, 2025

Fantastic breakfast, decent hotel that overlooked the river

Gavin, 1-night trip

8/10 Very good

Sep 16, 2025

Hotel good so long as you don’t need to park a car

Clean room helpful staff. Car parking is a nightmare ☹️

Dave, 2-night trip

8/10 Very good

Aug 31, 2025

Hotel was a good stay Everyone was very accommodating to our needs. The breakfast buffet was excellent. Plenty of hot & cold choices. Just be aware that one side of the hotel is on the main pub strip - there was noise.

susan, 3-night trip

8/10 Very good

Jun 26, 2025

Great location

1-night trip

8/10 Very good

Jul 19, 2025

Good location. Near train station.

Steve, 1-night trip

4/10 Fair

Oct 11, 2025

A lot of Noise from outside in the street until 10.30. Room was cold. Kettle impossible to fill as no space for it inder tap.

Mary, 1-night trip

6/10 Good

Oct 6, 2025

Tired hotel but great staff.

Beds were comfortable. Bar was great. The hotel itself was tired and in need of decorating inside and out. Carpets looked dour. Cobwebs hung from the bedroom ceiling. One of the 2 lifts was out of action for a day and a half. Rooms at the front were noisy with revellers outside until the early hours noting it was the weekend. Windows could be better glazed. To finish on a positive note, the staff were friendly and helpful, working hard.

Gary, 2-night trip

8/10 Very good

Aug 30, 2025

Get earplugs!

You need ear plugs if you are in the side of the bars. Otherwise close to everything.

Christine, 1-night trip

6/10 Good

Jun 21, 2025

Location was great Room is a bit small

Valence, 3-night trip

8/10 Very good

Jul 11, 2025

location

David, 2-night trip

8/10 Very good

Jun 22, 2025

Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.

Joel, 1-night trip

6/10 Good

Jun 17, 2025

Great location. Looks old and staff were not as welcoming as other places we stayed in Scotland.

Samantha, 1-night trip

2/10 Poor

Sep 28, 2025

Rooms are worn. Overpriced for what you get. Poor shower. Noisy clubs/ bars on the road so couldn’t sleep (stopped at 3am). Central but you pay for it! No water the next morning so no shower/ toilet/ coffee. No management on site, no guest update or apologies, no bottled water available. Breakfast run out of fresh ham, water, hot drinks. Staff polite under challenging circumstances

Anastasia, 2-night trip

8/10 Very good

Jul 15, 2025

Nice staff, great location, had some issue with hot water in the bathroom. We were told afterwards that there is trick to make the hot water appear but were not told at check-in so we were not able to shower… Nice breakfast and very nice staff

Sabine, 1-night trip

2/10 Poor

Sep 23, 2025

Top 3 worst hotels I have stayed in

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.

Alan, 3-night trip

8/10 Very good

Jul 15, 2025

Room was clean. Very hot on a hot day.

Steven, 2-night trip

6/10 Good

Aug 24, 2025

Great location but very noisy at night

While the hotel is centrally located in the old part of town, unless you spend more to stay on the river side, you will likely not get much sleep. The hotel sits on one of the busier streets for nightlife, with clubs blasting music till 3 am. This made adjusting to the time difference extremely challenging as this was our first stop on our trip. Parking can also be tricky because of the location. The rooms, however, are clean and cute. The staff are super friendly. And the onsite restaurant was just what we needed after our long travel day. Perhaps we would have felt differently staying on the river side.

2-night trip

6/10 Good

Jun 26, 2025

The size was nice. For 2 people- 1 set of towels, no one at checkout, older building

Patti, 2-night trip

8/10 Very good

Jan 25, 2025

It was a lovely stay, lovely views and close to everything!

Sebastian, 2-night trip

8/10 Very good

Jun 5, 2025

Comfortable and pleasant stay. However, overall, building along with rooms need to be renovated as its age and clear signs of deterioration could easily be seen.

1-night trip

8/10 Very good

Jul 20, 2025

Excellent location, alright overall

Check-in was extremely slow and not very friendly. Location is excellent - walking from the rail station. The room is good if you’re facing the river as there’s virtually no noise but it has no air con, you need to request a fan, hence it was a bit hot during the night ( it’s summer). Breakfast caters for gluten and lactose intolerant but overall could be better.

Pedro, 1-night trip

Mercure Inverness Hotel

Choose dates to view prices

Photo gallery for Mercure Inverness Hotel

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds

Highlights

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Similar properties

Columba Hotel Inverness by Compass Hospitality

Columba Hotel Inverness by Compass Hospitality

About the neighborhood

What's nearby

Getting around

Restaurants

About this property