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Hotel New Palace

3.0 star property
Shingu hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel New Palace

Restaurant
Public bath
Restaurant
Lobby
Down comforters, desk, blackout drapes, free WiFi
Hotel New Palace offers a comfortable stay with amenities like laundry facilities and a restaurant. Connect to WiFi, enjoy buffet breakfast, or rent bikes to explore the surroundings. The overall condition of the hotel has impressed previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Air conditioning
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $97
$107 total
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Twin Room, Non Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Single Twin Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Single Room - Non-smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room - Non-smoking

  • Sleeps 1

View all photos for Double Room With Bath

Down comforters, desk, blackout drapes, free WiFi

Double Room With Bath

  • Sleeps 2

View all photos for Single Twin Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Smoking

  • Sleeps 2

View all photos for Single Room-Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Double Room With Bath

Down comforters, desk, blackout drapes, free WiFi

Double Room With Bath

  • Sleeps 2

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About the neighborhood

Map
7683-18 Shingu, Shingu, Wakayama, 6470081

What's nearby

  • Kumano Hayatama Taisha - 12 min walk - 1.0 km
  • Kamikura Shrine - 17 min walk - 1.5 km
  • Kihocho Umigame Park - 8 min drive - 8.7 km
  • Kumano Nachi Taisha Shrine - 17 min drive - 20.8 km
  • Nachi Waterfall - 24 min drive - 21.4 km

Getting around

  • Kii-Katsuura Station - 25 min drive
  • Kumanoshi Station - 28 min drive

Restaurants

  • ‪東宝茶屋 - ‬5 min walk
  • ‪マジックピエロ - ‬1 min walk
  • ‪たく庵 - ‬5 min walk
  • ‪鳥好 - ‬3 min walk
  • ‪焼肉たなか - ‬2 min walk

About this property

Hotel New Palace

Enjoy your visit to Shingu with a stay at Hotel New Palace. Free perks include WiFi and wired internet. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 93 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Shared microwave

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1540 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Frequently asked questions

Does Hotel New Palace offer free cancellation for a full refund?

Yes, Hotel New Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Palace?

Sorry, there's no onsite parking at Hotel New Palace.

What are the check-in and check-out times at Hotel New Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

Are there restaurants at or near Hotel New Palace?

Yes, there's an onsite restaurant.

Does Hotel New Palace have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel New Palace like?

Hotel New Palace is a short 12-minute walk from Kumano Hayatama Taisha and 19 minutes' walk from Kamikura Shrine.

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Reviews

Hotel New Palace Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was great and the buffet was a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice hotel for a reasonable cost
jose, 2-night trip

8/10 Very good

An enjoyable stay with nice helpful staff, thanks
Andrew, 1-night trip

8/10 Very good

Great location and we had a room with view over castle ruins. Easy to walk to Grand Shrine. Rooms were a good size for Japan
Kevin, 2-night trip

10/10 Exceptional

Hotel New Palace is a real gem in Shingu

I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu.
Pamela, 6-night trip

10/10 Exceptional

Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.

10/10 Exceptional

This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Jeffrey, 1-night trip

8/10 Very good

大浴場があるのがとてもいいです。混んでいて喫煙の部屋しか取れなかったのが残念。
Masao, 1-night trip

2/10 Poor

前台人員服務態度不禮貌， 我持一張訂單，訂兩個房間， 前台人員竟分給我們不同樓層的房間，請他調整，竟然不允，怪我兩個方間的姓名不是同一個人。 怎麼會這樣處理呢？ 我跟他說這樣的話我們聯繫不便，請他調整到同一樓層，他就用翻譯機說我是「不良的旅客」！ 前台服務給了鑰匙和朝食券而已，對備品/設施/環境 完全沒有介紹！ 要問才告知，且是問一答一，非常不親切，去日本旅行30年，第一次經歷過的如此不善的日本服務人員。 我無奈的進入房間，房間大而無當：塞了3張大床，桌椅陳設老舊/笨重，即使要挪張椅子都十分費力！ 洗衣房煙味重，洗衣機的費用比任何旅社都貴！ 總之：我再也不會訂這一間旅社了。
LINYUAN, 2-night trip

8/10 Very good

j良いホテルここしないです

朝大浴場も使えたら最高です。
Carter, 1-night trip

2/10 Poor

トイレが臭い
YUKA, 1-night trip

10/10 Exceptional

綺麗に清掃されており気持ちよく過ごせました。 フロントの男性の方やレストランの方が優しく対応してくれました。 特に朝ごはんの種類が豊富で野菜もシャキシャキしていて美味しかったです。 マッサージチェアが無料で使え旅の疲れがだいぶ癒されました。 機会があればぜひまた泊まりたいです。
miyazono, 1-night trip

8/10 Very good

This was a nice place to stay. Great breakfast and good location.
william, 1-night trip

8/10 Very good

広くてゆったり出来ました。 清潔感もあり良かったです。
Shinya, 2-night trip

8/10 Very good

浴缸水很小之外，其餘不錯。
CHIHSHEN, 1-night trip

10/10 Exceptional

シングルの部屋が広い。スペースに余裕があって過ごしやすい部屋でした。新宮駅から徒歩5分でアクセスもいいです。
Kohei, 1-night trip

6/10 Good

清潔感があり、周辺も静かで良かったです。
Yukiko, 1-night trip

10/10 Exceptional

大晦日と言うことで　年越しそばのサービスなどとてもきめ細かいサービスでした
Yuusi, 1-night trip

6/10 Good

値段相応かなぁ
katsuyuki, 1-night trip

6/10 Good

コーヒーがないのはちょっと残念

部屋の広さ、明るさは2人での宿泊には十分快適でした。ただドリンクは粉末の日本茶しかなく、コーヒーや紅茶が飲みたい方は要注意です。
1-night trip

8/10 Very good

いつも安定してるホテル 周りのホテルよりも綺麗です。
Carter, 1-night trip

8/10 Very good

清潔で値段もリーゾナブル
Kazuya, 1-night trip

8/10 Very good

熊野古道めぐり時に宿泊しました、長い階段を登り疲れた体には大浴場が有り難かったです。朝食バイキングも美味しく頂きました。
Kiyomi, 1-night trip

8/10 Very good

新宮市に　泊まる

宿泊日は　ツアーバスで　団体が多かったせいか　禁煙ルームが取れず　喫煙ルームに泊まったのですが　清掃してあっても　やはり　煙草の匂いがしていました。 朝食は　チェックインの時　つけてもらい　1500円でしたが　内容的には　少し高いと思います。 友人が　送迎してくれたので　駅からのアクセスなど　全く不明ですが　食事する場所などには　遠いかな　と言う感じです。利便性を考えると　もう少し　駅近のホテルの方が良かった 気もしました。 ただ　温泉がついているのが　良かった点ですが　朝は　入浴出来ないようです。
AKEMI, 1-night trip

6/10 Good

L’hotel est propre. Par contre, il y a des chambres fumeurs. A cause de ca , malgré que notre chambre était non fumeur, il y avait une odeur de cigarette. Au niveau du confort, les lits ont un matelas dur. Tout de meme acceptable comme chambre pour le prix
Vincent, 3-night trip

8/10 Very good

good
yoshifumi, 1-night trip