Hotels in San Carlos

"Clean room on my part, one of my friends had some minor dirt under his bedsheets but no big deal. Food from any of the restaurants is great, the buffet is nice but the snacks...not so much. Drinks were really nice but most of the staff (other than the receptionists) were not too kind, kinda made me feel guilty to be there but there's a reason we panamenians are not known for incredible our customer service. The pools were nice, and the spa was absolutely great, would definitely go back someday"

"Bien - normal Deben renovar en cuartos como piscina Oportunidad de mejoras"

"Place was great overall. Pool is very large. The rooms are great, all with balconies facing the ocean and kitchenettes well equipped. There is a little store next to the hotel which is great for snacks and even food to cook in the kitchenettes. Not too expensive either. The staff are nice but not very helpful. I connected with them through WhatsApp and I was then handed off to the “experience manager” who took 3 days to respond and then was not very helpful after that either. We were staying as a surprise for my girlfriend’s birthday, I told the front desk and experience manager via WhatsApp and asked if there was anything small that we could arrange for her birthday. I was presented with only one option which was a very expensive private dinner on the beach. After I said that I couldn’t afford that there was nothing else. No little chocolates on the pillows, no card on the bed, or voucher for a free cocktail. No one even said happy birthday to her when we were checking in or eating dinner in the restaurant on the day. They were there to help when you needed them but they really didn’t seem interested in doing much beyond the bare minimum. (Other than writing happy birthday on the plate after I told them it was her birthday again and ordered dessert). Overall beautiful resort, slightly hard to get to, and average service experience."

"everything was amazing food staff our bedroom view. only issue was the beach not so great in my 5 day stay was o ly able to swim one day for a bit water was rough water was dark."

"Great hotel in a beautiful property. Everywhere you look there is a unique piece of art (sculpture). Rooms are very comfortable with all you need, balcony is a plus with couch and chairs, heated pool is also nice. All areas with relaxing music. Food at restaurant Fuego and Tiempo are of excellent food quality and great service. Highly recommended hotel to spend some days in tranquility and relaxation. "

"I read the bathroom do not ha"

"Clean rooms"

"Breakfast is not included "

"We love this hotel. We got married here 13 years ago and decided to bring our daughter to show her our favourite all-inclusive resort. The rooms were clean and everything is well-maintained. The buffets were good but the a la cartes were only okay and the service wasn’t over-the-top. It wasn’t overcrowded and there were always beach chairs available. Lifeguards were plentiful! "