Hotels in Mountain Brook

"The mattress in room 124 should be considered for replacement. Very uncomfortable. Otherwise, there was no problem during my stay. The food area was well stocked and clean. Staff at front desk and cleaning crew was very nice as well. Booking was easy and affordable. "

"The power went out at 8pm and did't come back on until early morning. We were still charged for our room. The elevators didn't work in a 7 floor building. There were NO lights or air. Or food or cold drinks. How did I pay for this???"

" Reds more breakfast space and food "

"Loved the helpfulness of Breana she was the best!"

"No complaints- enjoyed my stay . Rooms were clean and pleasant staff"

"The power went out during breakfast. The beds are very hard and uncomfortable."

"Good"

"Terrible…absolutely terrible customer service. I requested changes to my reservation nearly a month before my stay and they “never received it” even though I showed them screen shots of the conversation. Felt like all they cared about was your money, not you. Will never stay here again and I’m making sure all my colleagues know how terrible this location is."

"If you’re on a low budget, and are looking for a place to simply rest your head for a night or 2, this hotel will work for the short -term. There’s nothing flashy about it. The staff was very kind and probably the best aspect of the hotel. The sheets and towels were kinda dingy, and not as clean as we’d of liked them to be, meaning there were visible spots (looked like plasma stains to us but it could have been something else) on them. A simple shower, quickly became a bathtub of water bc the drain was not draining fast enough. Many hotels will refresh your towels and room while you’re gone. This was not the case for our room. All these things are manageable, if you don’t mind them. If you naturally enjoy good quality & overall hospitality/service when you’re away on vacation or at any given hotel, go elsewhere. If you just need to crash for the night, it’s worth it for the price. You do get what you pay for."