Hotels in Colonial Heights

"Rooms were clean. Staff was pretty decent unaware of certain things that’s happening on their property like the parking handicap especially not knowing certain criteria of charging people’s card on multiple occasions. Staff needs a lot of training. Moving forward to stay was nice. The rooms are comfortable safe place for family, but surrounded up the staff needs to be a little more attentive to the people that are parking where their parking and their guest that’s there."

"Beautiful property, with an amazing, friendly, helpful staff."

"The facility is presently being renovated so there are no amenities, the restaurant/bar is closed, no gym... etc. but the rooms have been renovated and are wonderful."

"Was akr"

"Property seemed fairly new. Very clean. Breakfast had a good variety. Seemed to be in a very noisy neighborhood for barking dogs and traffic, even for early Sunday morning. "

"Pros The facility is new, clean, and close to the airport. The buffet is satisfying and the weekend lady attendant at the buffet is very sweet and helpful and cheerful. Parking is plentiful and there are restaurants, stores and fast food nearby. Cons- the walls are paper-thin. We heard everyone and everything. We could hear one neighbor on a zoom call and literally understood everything he said. We could hear housekeeping in the hallway and another neighbor’s tv show and we could even tell what show they were watching. Some of the staff was great and some were definitely needing more training. The lobby concessions were very overpriced. The rooms heat and air conditioning fan was very noisy and I was told that they were all that way. We stayed 4 nights and one of those days asked for housekeeping to freshen the room. Housekeeping entered and emptied the trash, gave us fresh towels and made ONE bed but left the other unmade and didn’t vacuum or clean the bathroom. Overall this was a disappointing stay and we will not stay at another Fairfield inn."

"What a great place. We only stayed 1 night, but will stay there next time when in Richmond."

"The front desk staff appeared irritated and did not want to assist us with a military discount ."

"Breakfast was ok. Nothing exciting. "