Hotels in Sugarcreek

"The room smelled mildewy and it could’ve been cleaner. The staff was very kind, however."

"We had our booking updated to a newly remodeled room. This updated room was great.Every thing they did with the update was assumed. We are coming back for a stay in September and can not wait to see more updated rooms. We also liked the changes that were made with the hallways and the area where breakfast is serve."

"When i checked in i had to pay a deposit of $50 since i booked thru a third party, you in case there was damage. Even though i got the deposit back, no one told me before hand that it would be required. The staff would not give me a receipt to verify i had paid the deposit. So how was i supposed to believe i would get it back. Also would not give a receipt for my stay, sayingvi would get it from you. Not happy with the whole process so probably will not book with you again orvstay at same hotel"

"Our visit went very well. The rooms were clean and the bed was great (king size). I would have liked to have had better shower pressure but that was trivial. Breakfast was hot and the dining area was very clean and the food bar was well stocked. Staff were awesome. "

"I was stunned to find a super nice massage chair in my room- it was an unexpected perk I really enjoyed."

"Very comfortable "

"Cleanest property I have ever stayed at. Super quiet. Friendly staff. Pool is not on this property! "

"Staff was very friendly and helpful/efficient. The breakfast buffet had many hot items and was very tasty. Will stay there again. Highly recommend."

"Checking in was easy, staff was friendly, room was clean, bed was comfortable, it was nice to have a balcony this time, the campus is always well kept and inviting with varying places to sit, fire pits and patio lighting was cozy, breakfast is served nice an early, a lot of variety, the pool was nice, stays available late I do go for a swim at 10pm, encounters with staff we’re all friendly and kind. I would like to thank the staff member unsure of her name but she remembered me and that had I tried to extend my stay Friday into Saturday but there were no rooms available which also goes to show you how nice the hotel is that it is always booked up, but she found my cell number and called me while I had already checked out and was shopping locally there was a room that came available I didn’t take the reservation because the rate was more for the one night then I had spent for the previous nights again not anything she could have done but I thank you for going above and beyond!!"