Hotels in Jackson

"Didn't use laundry front desk staff could be much better l was charged twice on my room manger cleared it up. "

"The room was clean, the amenities were very good, and the space was very comfortable in size. The pool and fireplace were warm, the hot tub was definitely hot, and the bed was good. Some areas of the room, buildings and grounds are showing their age, but the stay was great! The only recommendations I could critique about is the pool/hot tub/sauna area floor has little pebbles as the surface and they are starting to pop out making walking on gravel bare-footed painful when you catch a loose stone. May want to bring sandals for navigating this area. If you are staying multiple days, ask for extra towels and garbage bags, because the suites are not restocked/cleaned daily. Just between guest stays. The pillows are thin, so you may need to stack a few up to be comfortable. "

"A staff for swimming and hot tube place was very kind and accommodating. A check in process for my guest was very convenient and smooth. A front desk person was very flexible in our checking out times. Over all. Five stars for sure. "

"Someone Stole My Loafers Microwave Didnt Spin, Staff At Counter Dave Worked Sunday Evening Made Me Pay For An Extra Waterpark Pass Because I Booked Thru A 3rd Party So I Wouldn’t Recommend Booking That Way, Prices Were The Same. Room Wasn’t Clean Smelled Like Dog. O And Maintanence Woke Me And My Family Up At 7am So Loud And I Think He Took Loafers. Btw No Good Movie Channels Nor Netflix Smh"

"Excellent location to fiserv Arena, affordable, clean !"

"The hotel was clean and beautifully decorated. The staff were polite with every interaction. When called upon or not the staff were very helpful. The ambience said, “high-end and snooty”, but the staff were down to earth and accommodating. My friends and I had a tight schedule of activities outside of the hotel. Therefore, we feel like we missed some of the activities happening in the hotel. We want to plan another trip so that we can enjoy the inside of the beautiful hotel."

"Clean room, staff was great, but the jacuzzi tub in room was very dirty. We cleaned it out 3 times and hair and black sut kept coming out of the jets. Although there is gated parking, you have to walk half a block to get back to the hotel. Lots of trash in parking area."

"Really friendly staff and welcoming. "

"Had a nice stay and as expected. This is our 5th time staying at this hotel"