Hotels in New Haven

"Parking was easy. Variety in the breakfast menu was good. Room AC unit was easy to use."

"There was an undisclosed prior to arrival, $6 per day fee. It is unclear what that fee was for. The elevator was broken. It seems like it had been broken for a while. They said a phone was dropped down the elevator shaft and broke the elevator. They said the part would be there Monday but that seems like they probably have been saying that for a while now. This made getting luggage to the room a big hassle. Breakfast was good. Doors in the room to the bathroom were VERY narrow"

"Staff were not engaged or friendly at all upon arrival. Every time I passed the counter, whatever employee was there was just staring at their phone. The pool was small and quickly crowded. There was trash that was never picked up off the table in the smoking area. I actually eneded up going over there and cleaning it up the next morning when I noticed it was still there. The AC in our room did not work and our room got up to about 80 degrees. Luckily, we were able to open the window to cool off and air out the room. There were glass rings on the tables from drinks from the prior renters. To top it all off, the tub took hours to drain after showering, which also had very poor water pressure. Almost forgot to mention that the yogurt machine was dirty and had a bunch of ants on it, all while the food prep lady sat talking loudly with a group next to her tip container. I dont usually leave such honest reviews, but I was very disappointed in the experience here. I do want to mention that I have stayed at quite a few BW hotels over the years and this was my first poor experience. I am hoping it is just this one location."

"Clean, easy parking, great breakfast to grab and go"

"This hotel just needs maintenance and better upkeeping - the door took 3 tries to open, the bathroom was dirty and the tub black, the showers temps were reversed, and in general everything just appears run down."

"Overall the hotel and staff were very nice."

"The room was clean & the bed was comfortable."

"the room was really dirty and didn't look like the pictures at all."

"Both rooms I had were clean. We used the Hampton Inn for just one overnight for my daughter's birthday. All the girls had fun swimming and playing the board / card games that they had available in the Lobby."