Hotels in Castillo de la Duquesa

"Great selection every day, staff are very friendly helpful and joyful everywhere you encounter them "

"Couldn't imagine things being much better - great property, amazing amenities, best resort food experience I've ever had. Only a single complaint: the complimentary airport shuttle is not provided for guests who book through Expedia, only direct bookings. Wish this had been a bit more clear. We were still able to arrange transport to and from the airport through the resort, but it cost extra. "

"Comfortable hotel, surrounding area bit disappointing but an enjoyable stay anyway! "

"Very central, clean staff helpful good selection for breakfast."

"Always outstanding service and location 10/10. Sadly there is some kind of dispute so the beach side restaurant etc is closed. "

"Second time we have stayed, lovely hotel. Staff are very friendly & professional, breakfast is very nice. Only negative this holiday, aircon still on winter hours so had open the windows for cool air. My husband was bit quite badly by mosquitos."

"Hotel could improve of few simples things, like having suitcase rack in the rooms. Overall, not the experience we were expecting."

"We recently stayed at Fairmont Costa del Sol as a family with young children and, while the hotel has many strong qualities, our overall experience was mixed due to repeated operational issues. First impressions were excellent. The hotel is modern, beautifully designed, very clean, and built with high-quality materials throughout. The rooms are spacious, comfortable, and stylish, with large bathrooms, electric curtains, and lovely views. The overall aesthetic of the property is impressive and feels luxurious. The staff we encountered were generally polite, friendly, and clearly tried to help whenever possible. Unfortunately, it often felt like they were working within a system that lacked organisation and efficient management, which affected the guest experience repeatedly. One of the biggest issues was transport around the resort. The hotel is built on a steep hillside, with many villas located far below the main reception, restaurants, and pool areas. We stayed in a lower villa area, and while the location was close to the beach, access to the main facilities was difficult with a pram and young children. Buggies were in very short supply throughout the stay, with waits often 20–30 minutes or more. Walking uphill was challenging, especially with children. Housekeeping was another major frustration. On more than one occasion, despite requesting cleaning and contacting reception multiple times, the room was still not serviced by late afternoon or even evening. Basic items such"

"Breakfast is excellent"