Hotels in Chase

"Elevator call buttons did not work whole time we were there. We had to ask an employee to send us up, no problem going down, but needed assistance going up every time. Very nice staff, available at desk 24/7. "

"Guests in room 503 were up partying literally the entire night and still going when i chacked out at 11. Very loud and nothing was done about it"

"There was a fridge, dishes and a sink. The room was clean. The staff were really helpful and held onto our bags for when we arrived too early to check in. There is a 100$ deposit so make sure to budget enough to cover it until you get it back after your stay!"

"I've stayed at several hotels in different cities, but this one was the worst ever. There was a convention going on and it made the hotel very busy. That wasn't the problem though. First off there was no coffee offered in the lobby in the mornings. The hotel needs some updating in the rooms. It's a old hotel I understand that, but there was barely any hot water, the room was either to cold or too hot (ac didn't kick in at all), the bathroom toilet broke in the middle of the night, the shower curtain was falling apart, and the mini fridge did not work well. Everything I ordered from the restaurants were subpar, not to mention I waited 40 minutes for a Fish and chips only to be told they sold out. I still can't wrap my head about that. I don't understand how you can order something, wait 40 minutes, then told it's sold out. Some employees were super nice, while others were very rude. My whole experience was negative. "

"My room had a smell it smelled like mildew . Like the carpet was shampoo & didn't dry well. The door to the refrigerator was broke. No blackout curtain . Shower needs to be address because water gets on the floor. "

"Did not care for the property very much it was unsafe"

"Loved the bar area"

"When we checked in the valet, Anthony, was excellent!! Very helpful even though we self parked. The check-in was slow and eventually disappointing. There was one person answering the phone (taking a reservation while we waited). She took our license plate number so that we could go in and out of the garage anytime, and the gate would automatically go up plus we get a dicounted rate. We didn't go out until departure and then found she never passed on the plate number to the garage. We paid full price rather further delay our departure. Other than her, the stay was excellent!!! Would we go back? Maybe. "

"Clean room and good location "