Hotels in Santurce

"The property was very clean and well kept. Exceptional staff. Very helpful with all questions regarding local businesses."

"The room was very clean. It was recently updated. Craftsman ship was fair but acceptable. The staff were very responsive and helpful. Breakfast was excellent and plentiful. There is not a beach view from the hotel. The beach is about 2 blocks away."

"Our stay"

"Parking is off site across the street every time we needed to access the car we had to notify the staff to open the gate. The room is super large with plenty of space. The view is amazing. The staff was helpful."

"The room was clean Friendly staff"

"Excellent"

"We had great and friendly service from all the staff. It was close to the lagoon and we enjoyed watching the manatees surface while sitting on our balcony. While the restaurant was convenient, the food was average. The property is currently under renovation which can make for some loud afternoons. Overall we were pleased."

"The accommodations were satisfactory. The buffet was a positive aspect, but replenishment should be expedited when items are depleted, especially given the high volume of guests. I also had to request cream cheese, which ideally should be readily available, particularly since bagels are offered. Our room had an unpleasant odor. We informed the front desk, but no action was taken. Upon our second notification, they responded and attributed the smell to the air conditioning not being in operation. Given the local climate, it is unreasonable to expect guests to continuously run the air conditioning solely to mask an odor; this is not consistent with my experiences at other establishments. Otherwise, the stay was pleasant. The hotel's proximity to the airport is convenient, and the shuttle service to the beach and Old San Juan shopping district was excellent. The surrounding area offers numerous amenities, and Uber services are prompt and affordable. A Walmart is located just three minutes away. Overall, this location is highly recommended, and I would consider staying here again."

"Nice and clean"