Hotels in Hato

"The room was very very tiny. Entire room has only one light switch working. So if someone want light in bathroom then have to turn on light for entire room. Very very pathetic facility. The window was broken. The room walls are piled. Looked like some remote field place. I don’t understand how come Expedia has business with such a poor facility. I would stop using Expedia after this very bad experience."

"The pool was enjoyable but we couldn't always get a chaise because of the crowd. Our window did not overlook the beach."

"This was the best 40th birthday I’ve could’ve ever asked for the staff was great. The food was great. The atmosphere was amazing. Will be coming back next year and years to come!"

"The floor was dirty even after housekeeping cleaned it. Probably requires deep cleaning. Room was dated and lighting was bad. Bed was making squeaky sounds. The hotel is definitely not showing its best quality. "

"Very mediocre establishment. For a sleep before flight ok though."

"The pool seating situation was not good. People were getting there early and reserving chairs and not coming back for hours. Therefore, none were available unless someone got up. There should be a policy enforced for how long you should not be there. Otherwise staff and hotel was great. "

"Great location. Beach is right across the street. Once you get there you just have to show your room key and you get free chairs and umbrellas. Pool is also a nice perk. Seating is really comfortable and the pool itself was nice (water was pretty warm). The bar by the pool is convenient for drinks and bites. Room was small but nice. Breakfast each morning was pretty great. Eggs, bacon, fruit, yogurt, and bagels. Made it really easy. "

"I will be contradicting myself in this review. 7 days stay with the top room and Ocean view. The staff was amazing. The lobbies, cafe, mezzanine and bar were not only aesthetically stunning but immaculate. The atmosphere was lively. The gift shop was well stocked and convenient. Issue was with the room. It was dilapidated. I wish I could include pictures. The tile floors were greasy and slippery. There was mold and peeling paint in the ceiling. The air conditioning unit was loud and leaking.The led mirror flickered and was missing pieces on all corners. The granite countertop was chipped. The shower was strangely in the middle of the bathroom and it leaked out onto the surrounding floor. There was missing/moldy caulk thru out. I will clarify that the issues seemed more maintenance and upkeep not cleanliness. The layout was odd overall as the mini fridge and coffee pot were inside the bathroom. I found this gross. The pool area again moldy areas, chipping paint, sagging lounge chairs. There’s some false advertising regarding included amenities so beware of that. The site implies the snorkeling trails are included as an amenity. Not true. Despite this we would stay there again! Just not for the $$ we paid. The ocean view is breathtaking. Direct access to Playita Del Condado with lounges and can use the hotel Hilton Garden Inn across the street pools and hot tub. Overall the location and access to 2 hotels amenities with beach access is great and worth it for the right price."

"Staff was amazing , food was good "