Hotels in Berry Hill

"I stayed in the main building with heigh ceilings & it is full of character . The staff are unbelievably friendly & quite happily amended my evening meal to suit me . Fabulous views from many rooms & the sunset has to be seen from the large terrace . Within 1 minute , you are in the historic town centre "

"Parked in disabled parking so no problem"

"A nice conveniently located hotel"

"The food and the staff where great "

"Lovely setting beautiful kept grounds . Large tv in the room soap and body wash in large containers over the bath couldn’t be accessed while your sitting in the bath they were set too high up the wall and one was empty . Staff were all relaxed and happy in their work couldn’t do enough for you especially the dining room staff"

"We went to attend the funeral of a close friend, the hotel was beautiful with excellent service. "

"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."

"We upgraded as we were looking forward to a arelaving treat for me and my partner. The upgrade was supposedly their best room which was full of cobwebs in the lounge area the bedroom and the bathroom and their dust everywhere and even worse inside the wardrobe it was thick with dust unableto put clothes in their . The furniture was falling apart and pieces missing off bits of furniture also. After I booked i was told breakfast last call was 10.30 am . We turned up at 9.45 to be told breakfast had stopped at 9.30 so we had to leave early and go buy breakfast at a local cafe. Extremely disappointed with this stay honestly I wouldn't recommend it to anyone the facilities are ok but the rooms are terrible. Im going to get a refund as im upset with the service , cleanliness of the room and booking bed and breakfast to not be able to have breakfast as it was stopped at 9.30. Really disappointed better service hotels for the same money do not recommend."

"The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all The room was clean but every time you used the toilet it made a really loud noise after flushing You also had to pay £8 per night for parking"