Hotels in Kasbat Ben Mchich

"Staff were fantastic, on reception, at Breakfast and in the bar. The staff made the experience for me. Lot of renovations going on, but the hotel needs an update. For value for money i would recomend this hotel."

"Bar facility not available. Staff not so friendly "

"This hotel is very nice, huge, and extremely aesthetically pleasing. The rooms themselves are beautiful and well designed, making for a great first impression once you arrive. That said, the arrival and check-in process was frustrating. First, we had difficulty finding the hotel because it had moved locations, and the GPS directed us to the old address. This made the arrival stressful. Once we finally got there, check-in took quite a long time—we waited about 30 minutes before everything was completed. When we got to the room, it was lovely, but unfortunately one of the beds was broken. The staff offered to move us to another room, but the alternative bedroom was too small for our group. We asked instead for a replacement bed to be brought to the room. This process took far longer than expected. Despite calling the front desk multiple times and being told someone was on the way, no one arrived. I eventually had to go downstairs myself to follow up. In total, we waited about an hour for the bed to be brought up. Since this happened late at night, it was especially frustrating, as we were exhausted and ready to sleep but couldn’t until the issue was resolved. On a more positive note, the restaurant was excellent. The restaurant staff was friendly, attentive, and welcoming, and the food was so good that we ended up eating there twice. Overall, I would still recommend staying at this hotel because the property itself is beautiful and the rooms are very nice. However, I do wis"

"Loved the hotel kitty. Very sweet little girl. My room was great! "

"No frills and no surprises. Service was great and friendly "

"Super hôtel La chambre etait neuve et parfaite"

"Very good and sure I recommend it!"

"Excellent service, nice amenities, and the breakfast was incredible!"

"Nice and clean hotel. Good location."