Hotels in Cold Springs

"AC was slow to keep up and it was cooler outside. Humid in the room."

"It was a good stay. Slept comfortably and noise level was good."

"I did not feel safe staying here. The room smelled like stale cigarettes. There was not much left of a lumpy mattress. The walls were so thin I didn’t get much sleep. A homeless guy in a wheelchair was right outside my door when I left one time."

"Be careful when you choose to do mobile checkout they will charge you an additional 50.00 of hotel fees when you already paid the 100.00 fee at check in. They say you get reimbursed for the 50.00 deposit but if I chose to checkout through text messages I would have been charged an additional 50 dollars for a total of 150 dollars. Also our room wasn’t clean all the way, two plugs didn’t work, no fan in the bathroom and the faucets for hot and cold were on opposite sides. Also the food at their cafe inside was awful we had to send back my chicken tenders because the chicken was so tough and hard to chew. My husbands prime rib was so dry he didn’t even finish it. Overall I wouldn’t stay there again. However I would go watch another concert the concert venue was about the only decent thing. "

"Very good hotel casino, clean rooms, clean public areas and casino. Restaurants were very good especially steak house. Rooms area quiet and no issues. Would most definitely stay again."

"I recently stayed at Boomtown Casino Hotel in Reno and was very disappointed with the experience. One of the main issues was that there was only one working elevator for the hotel guests, and it was limited to approximately six people at a time. This caused long waits and was extremely inconvenient, especially during busy hours. Another major concern was housekeeping. Our room was not serviced daily, and we were not provided with fresh towels each day, which is something guests should be able to expect during their stay. To make matters worse, the front desk staff was rude and unhelpful when we brought these concerns to their attention. Customer service goes a long way, and unfortunately that was lacking during our visit. Overall, this stay did not meet expectations, and I would not choose to stay here again unless major improvements are made."

"The price was expensive for how dated the property was."

"Good"

"Clean and comfortable, definitely would not call it a breakfast though. They only have coffee and sugary packaged muffins "