Hotels in Massac

"It was very noisy. I was moved twice and the third one was extremely noisy. It sounded like some kind of construction within the building. They had no drinking water in the room are on the floor you had to go to the first floor to get coffee or water I am diabetic and had left my food that I ordered in the room that I moved from called the front desk to ask if someone could bring my food from the refrigerator in the last room I was in because I no longer had access to the room I was told no and later when I called and asked again, I was told no and I asked could they let me go in the room and retrieve my food from the refrigerator. The young lady asked Somone and replied yes, the staff was cordial. when booking the room I asked for a suite and paid for a suite and explain to them at that time. I had lost my brother and needed a room where I could just rest before going to my granddaughter‘s. That’s when I was told the hotel was quiet, that was why I chose the gardener hotel but this. was quite a different situation. "

"Found a roach in our i e bucket when we got up in the morning. No one was at the desk to tell. Check-in clerk had a poor attitude."

"Did not eat the breakfast so not rating. Hotel is aging and conditions reflect that. Outside room entrance so was able to park in front of door. Biggest concern was rat traps all around exterior of hotel."

"Pool was under construction and entire first floor smelled like toluene. "

"Room very clean and comfortable. Breakfast was ample. Coffee cups are too small."

"The property is currently undergoing renovations. Our room was better than we expected and had lots of space. "

"Everything went good "

"The breakfast was served in the smallest room I’ve ever seen, this, selection was limited. "

"Staff was amazing."