Hotels in Zama

"It was ok, at best!"

"Nothing like the pictures. Checked out within an hour of arriving and booked somewhere else. Would not recommend at all!!!!"

"It’s a good hotel but to me the bed was too soft. There is no coffee maker in the room making a little challenge for me. Otherwise the staffs on roof top restaurant were very nice and helpful. The pool on the roof top is good too. "

"The staff was great and the hotel is nice. the the pools are not good no one wants to swim in them not a good design layout. Super small. Coffe is waterdown but that seems to be everywhere in tulum. I would recommend to improve the complimentary breakfast. People only eat it once. Not gross but not great "

"Beautiful decor in the lobby area- however: Our room was smaller than a dorm room with a shotty Murphy bed as hard as a rock. The pool was ice cold with a view of unfinished abandon building. Breakfast and service was good. Hotel charges a “destination fee” which adds significantly to your room stay cost and it’s just pure profit and false advertising that it’s not disclosed when you book but just added on when you check in. Not a value and would never stay again. Location is ok."

"There was mold smell in the room we stayed and because of that one of our child fell ill, it spoiled our holiday mood. We preferred to stay outside as long as possible and returned to the hotel only to sleep and bath. We will never book this property again for our stay in Tulum. Staff and service was good and I appreciate that."

"Wonderful staff, "

" We loved our weeklong stay here. The rainforest vibe and secluded pools and waterfalls were just the atmosphere we wanted, and the location away from the beach in a quiet neighborhood was as very appealing. We had a room with a garden and soaking tub that gave the place the feel of an expensive boutique hotel for a fraction of the cost. The breakfast included with our room was small but excellent, and we made good use of the bar's happy hour. Superb margaritas!"

"Amazing stay at NaJ Boutique Hotel! The hotel is beautiful, peaceful, and perfectly located in Aldea Zama. The rooms are stylish, very clean, and comfortable. The staff were incredibly friendly and always ready to help with anything we needed. The pool area is a great place to relax after exploring Tulum. Everything about the stay felt easy and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Tulum. 🌴✨"