Hotels in Karen

"We always stay here when in transit through Nairobi. This wasnt our best stay as unfortunately our room was right next to the door that opened on to the lift landing and the door kept banging all through the night. Also the bar had run out of ice which we weren't told when we ordered our "warm" cocktails. The hotel were extremely apologetic about both issues and the duty manager came to speak to us personally so it wont deter us from staying there again. Great customer service! Always get a great welcome from the transfer team at the airport. "

"We were there a short time due to our layover, but everyone was helpful and the shuttle was on time "

"The spa the staff was fantastic and super clean room"

"Breakfast was really good. very comfortable hotel"

"breakfast very $$$ & half the items were cold shuttle bus left without us when they knew what flight we arrived on they did help us with a reservation for the wrong date but they weren't even close to being full so that should have been easy beautiful rooms and property "

"Best breakfast ever!"

"We stayed at 3 different hotels in Nairobi, all about the same price. This one was the best of the bunch by a long shot. Clean, pool, nice bar, helpful staff, convenient and safe location for restaurants and shopping. Got us a boxed breakfast since we had to leave at 5 am. A real winner !"

"The breakfast buffet’s everything "

"Great service from the staff, clean room we really enjoyed the food. We went to two restaurants in the property and we were not disappointed with the food and drinks that were provided. We also really enjoyed the deep soaking bathtub in our room. "