Hotels in Greenhurst

"The room was clean and spacious. Our sink was clogged and because we got into our room quite late we didn’t report it until the morning. Breakfast was good - and hot! They kept everything well stocked and clean"

"Room was clean, staff friendly and helpful, breakfast buffet excellent. "

"Very nice "

"thay forgot to replace washcloth"

"It was great 😊 "

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."