Hotels in Alkmonton

"Hotel is in dire need of modernisation! The furniture in the bedroom was filthy! If I had a chair as dirty as the one in my room it would have been in the skip!!! Breakfast items very poor quality."

"Was great relaxing and walking g distance to a selection of pubs and restaurants as well"

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "

"Staff friendly and welcoming. Rooms basic but clean. Lots of parking. Breakfast was standard, fresh and with a choice of a hot option."

"Lovely hotel, beautiful Sunday lunch. Friendly staff. Easy on site parking. Our room didn't have a working window and was extremely warm (even with no heating on). Bed was very firm. We didn't have the best night sleep because of this. "

"I would like to thank all staff for a wonderful overnight stay at the Blue jay, i would especially like thank Caz and Andy for their warm, friendly and helpful service and look forward to staying with you again, with best wishes Don."

"Lovely hotel nice and clean and modern. Pricey breakfast and parking and a coffee for £4.50 but otherwise pleasant stay"

"The room was clean and comfortable. Also the staff very fr"

"From check in which took 40 mins as they couldn’t find our booking, which was paid for in January. To paying for a meal where chips were hard and stale, did tell the member of staff but was told he would tell the kitchen, he pick up the chips and never returned, not would you like me to get you some fresh chips, nothing, reported it to reception, not interested, reported again the next morning and luckily got a decent member of staff Nichola I think her name, she refunded me my money. Breakfast was cold, day two went to make a coffee there were still water left in the kettle, the kettle was very dirty, the shower was dirty and rusty, toilet stained, the worse thing was when we noticed old blood on the pillow, that was the final straw we checked out and booked into the Hilton which to my suprise was the same price a night as we paid for this awful hotel, experia have been amazing sorting this out for us. I have photos of the things I mention here. This hotel needs the health and safety going in to access this."