Hotels in Billinge

"This hotel was absolutely beautiful. The staff were charming and helpful, and would go the extra mile for you without hesitation. You were never made to feel anything other than welcome. The room was clean as a whistle and even the inside of the kettle and coffee machine were sparkling. The bedlinen was crisp and white , and the bed was blissfully comfortable. When it came to the food it was all freshly cooked and prepared . Obviously the chefs were highly skilled. I enjoyed the best chargrilled sea bass I had tasted in addition to the most perfectly cooked Eggs Benedict at breakfast. Particularly caring and helpful were Chrissa and Ellie in the restaurant, and Billy and Pete the concierges. Nothing was too much trouble for them. I was very late to breakfast and my friend who is disabled was worried what had happened when she could not get me on the phone. They took the trouble to try the room phone, and when I didn't answer that straight away, despatched Billy and another member of staff to bang on the door in case I was ill, becuse my friend was so worried. They were very solicitous when I arrived in the nick of time to have breakfast, making sure that I was really all right. It was a real credit to them and the hotel. I would be happy to stay there again without a doubt"

"The hotel was extremely spacious, the service first class and the rooms were the best we have ever stayed in."

"Good staff. Enjoyed my stay"

"After a really ropey check in, with staff overwhelmed and not knowing when our room was going to be available the room itself and breakfast were all great after this. The check in staff seemed non plussed and did not care that our room was unavailable at 3pm as suggested. When my daughter and I had arrived we had four hours to get showered and ready for the Billie Eilish concert and had to get dinner beforehand, not leaving much time. To be over an hour late at check in was really poor. Lots of other guests appeared to have the same issue and to be honest the staff didn’t really seem to care. However, once we did get into the room (lookout suite) it was spacious, really comfortable with excellent pillows and bedding and even the sofa bed for my daughter was great. The breakfast was excellent too. I’d happily stay here again but the management really need to sort out check in! "

"First time staying here , will recommend this hotel best I’ve stayed in Liverpool unfortunately I never found it sooner "

"The staff / location / and service was amazing. Honestly the staff makes this hotel very special! Thank you so much <3 "

"Unfortunately, breakfast is very bad. Most of it is pork, and there is no food available for us, such as turkey or chicken."

"Always my go to for my Manchester trips. Nice clean place and Great staff"

"Hotel is terrific with a lovely diversity of staff from a host of nations. Friendly and helpful. Food was lovely and the spa facilities were great too. Parking is very expensive so beware! Pre book and discount where you can!"